Benefitfocus® is the largest healthcare benefits software provider in the U.S. Benefitfocus knows healthcare. Our technology solutions reduce costs, provide market advantage, ensure compliance and improve consumer satisfaction. Our products and services give a competitive edge to carriers, employers and brokers as they help consumers manage complex decisions in an ever-changing healthcare benefits environment.

With innovative communication solutions and self-service convenience, all Benefitfocus products and services are delivered through a Software as a Service (SaaS) model via the Benefitfocus Communications Platform. Our fully integrated consumer-driven platform allows individuals to take control of their healthcare options through informative decision-making tools. Benefitfocus enterprise applications automate business processes, reduce operating costs and provide access to accurate health information.

Benefitfocus is helping to reinvent the healthcare industry by building relationships with key audiences. One of Benefitfocus’ key differentiators is how we develop long-term partnerships with our clients to ensure successful integration, adoption and support. The Company is proud of its ability to operate efficiently while responding quickly to the needs of its growing base customers located in all 50 states and 26 countries. Headquartered in Charleston, S.C., Benefitfocus is proud to be the fastest growing technology company in the state. Benefitfocus has rapidly become the SaaS leader in a two trillion dollar healthcare industry.
Benefitfocus Key Differentiators:
Comprehensive end-to-end healthcare benefit management solutions:
  • Achieving 80 percent adoption in 12-18 months
  • Speed-to-market
  • Highly scalable
  • One-to-Many Model
  • Platform approach - as stand-alones or an overall product suite
  • eExchange Data Integration Technology
  • Transforming 48-day processes into 48-hours
  • Anticipatory customer service
  • Video as a Service
  • Multilingual capability
Mission
Our mission is to provide consumers with technology for healthcare benefits empowerment via carriers, brokers and employers. We work on behalf of clients while respecting the individual and providing anticipatory service.
Products and Services
Consumers
  • Health and wellness
  • Health planning
  • Benefits management
  • Financial management
  • Health information
Brokers
  • Quoting/sales automation
  • Benefits enrollment
  • Benefits billing
  • Account management
  • Data exchange
Employers
  • Enrollment and billing
  • Benefits and HR content management system
  • Data exchange
  • Video as a Service
  • HR outsourcing and services
Health Plans
  • Sales automation/enrollment
  • Billing/claims
  • Consumer strategy
  • Data exchange
Clients
Some of our carrier clients include:

Arkansas Blue Cross and Blue Shield, Blue Cross and Blue Shield of Alabama, Blue Cross and Blue Shield of Florida, Blue Cross and Blue Shield of Kansas City, Blue Cross and Blue Shield of Massachusetts, Blue Cross Blue Shield of Michigan, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of Nebraska, Blue Cross & Blue Shield of Rhode Island, BlueCross and BlueShield of South Carolina, Blue Cross Blue Shield of Delaware, Blue Shield of California, CareFirst BlueCross BlueShield, Independence Blue Cross, The Regence Group and Wellmark Blue Cross and Blue Shield

Some of our employer clients include:

Retail
Auto Nation
Badcock Furniture
Electrolux Home Products
Family Dollar
General Parts
Goodrich
Hy-Vee
Les Schwab
Margaritaville
Philip Morris
Volvo

Government & Education
Charlotte-Mecklenburg Schools
Cherokee Nation
City of Des Moines
City of Omaha
City of Philadelphia
City of Raleigh
City of Winston-Salem
Duke Energy
Duke University
East Carolina University
Florida State College at Jacksonville
NC State Retirement System
NC State University
Omaha Public Schools
Progress Energy
State of Nebraska
State of Iowa
State of Montana
Temple University
University of Central Missouri
University of Nebraska
UNC Chapel Hill
Wake County Public School System

Manufacturing & Distribution
Garmin
Hagemeyer
Kawasaki Motors Manufacturing Corporation, USA
Leviton
MBM Foodservice Corporation
Morganite
Sunoco

Healthcare
AAFP - American Association of Family Physicians
Bon Secours Hospital System
Labcorp
Laurel Baye Healthcare
Novant
Quintiles Transnational Corporation
Rex Healthcare
The Nebraska Medical Center
UNC Health Care
University of Kansas Hospital

Finance/Banking
BB&T
First Citizens
First National Bank
NC Bankers
Simmons First National Corporation
South Dakota Bankers Association
Security Finance
Wachovia

Professional and Business Services
JB Management
Kimley-Horn
LodgeNet Interactive Corporation
The Budd Group
The McCormick Group
US Airways

Food & Agriculture
Bi-Lo
Compass Group
ConAgra
Food Lion
Friendly's Ice Cream
Murphy Brown Farms
Nash Johnson and Sons Farms
Piggly Wiggly Carolina Company
Publix
Tasty Baking Company
The Fresh Market
The Pantry
Winn-Dixie

Senior Management Team
Shawn A. Jenkins President and CEO (Founder)
Mason R. Holland, Jr. Chairman of the Board (Founder)
Bert Young Chief Financial Officer
Don Taylor Chief Technology Officer
Andy Howell Senior Vice President and General Manager, carrier
Annmarie Fini Senior Vice President of Employer Division
Nancy Sansom Vice President of Marketing and Communications
Offices
Headquarters:
100 Benefitfocus Way
Charleston, SC 29492
Satellite Locations:
Atlanta, GA
Asheville, NC
Birmingham, AL
Charlotte, NC
Chicago, IL
Cleveland, OH
Columbia, SC
Denver, CO
Des Moines, IA
Detroit, MIL
Fort Lauderdale, FL
Greenville, SC
Hartford, CT
 
Kansas City, MO
Little Rock, AR
Manchester, NH
Milwaukee, WI
Nashville, TN
New York, NY
Portland, OR
Philadelphia, PA
Raleigh, NC
Sacramento, CA
San Francisco, CA
Tampa, FL
Tulsa, OK
Contacts
Sales
843.849.7476 | bfsales@benefitfocus.com
Director, Corporate Communication
Joy Capps: 843.849.7476 |
pr@benefitfocus.com