Case Studies
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Margaritaville Eases Benefits Management with the Benefitfocus Platform™
"With QuickEnroll, it takes just minutes to enroll one person," said Brenda Galarza, benefits and risk manager for Margaritaville. "Before, our HR was bogged down with enrollment forms. QuickEnroll has eliminated a lot of the hassle that comes with managing this information." Read more
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Blue Cross and Blue Shield of Montana Improves Customer Service with Benefitfocus eBilling™
“Benefitfocus has a lot of experience with other Blue Cross and Blue Shield plans that offered a lot of positive feedback about them, especially about how supportive they are during implementation,” said Peg Hasner, director of Eligibility for Blue Cross and Blue Shield of Montana.
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The Benefitfocus Platform™ and HR InTouch Application Provide Piggly Wiggly Employee Owners Comprehensive Benefits Portal
Benefitfocus HR InTouch has been well-received by everyone at Piggly Wiggly. Not only has it saved Human Resources personnel time and effort by eliminating redundant tasks, but their employees are also pleased, citing the system’s clarity and ease. “A lot of our fears proved to be unfounded,” said Natalie Gregg, director of Human Resources for Piggly Wiggly.Read more
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Largest Health Insurer in Arkansas Offers Personalized Services to its Customers
“By eliminating all that paper, BluesEnroll has given us the ability to better serve and focus on our consumers,” said Leann Rogers Welbourn, regional executive for Arkansas Blue Cross and Blue Shield’s Southwest Regional Office. “Changes made in the system are streamlined as well. We no longer have to wait 14 days for adjustments to take effect; they are evident within 24 hours.” Read more
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Wake County Public School System Goes Paperless with the Benefitfocus HR InTouch Application™
Senior Administrator of Benefits Ana Martinez is ready to add more electronic solutions after seeing the success of the current technology, stating, “Now that we have seen the advantages of going paperless, we want to utilize all the tools available to us.”Read more
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Largest Insurer in the Mid-Atlantic Discovers a Simplified Enrollment Process
“With Benefitfocus, we have the ability to quickly upload massive numbers of employer groups to the system,” stated Shekar Subramaniam, CareFirst BlueCross BlueShield associate vice president of broker sales. “Time spent on internal distribution is drastically reduced as well.” Read more
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Blue Cross and Blue Shield of Kansas City Captured Individual Market with the Benefitfocus Platform™
“With our new services from Benefitfocus, it takes less than 24 hours to process each direct sale application with no more than two people touching each one. This significantly reduces the potential for human error and has decreased BCBSKC costs by 33 percent," said Roger Foreman, Blue Cross and Blue Shield of Kansas City executive vice president and chief marketing officer.
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Benefitfocus Enhances Work Flow for General Parts with Implementation of Online Benefits Solutions
General Parts credits Benefitfocus for improving the flow of their business and for “constantly improving system capabilities ahead of time,” as expressed by Lisa Elder, benefits specialist for General Parts.Read more
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The Benefitfocus Platform™ Simplifies Enrollment for The McCormick Group Employees
The Benefitfocus implementation of CareFirst Connect for The McCormick Group was highly successful. “Our representative at Benefitfocus called and walked us through the entire process, detailing exactly what was going to happen,” recalled Martha King, Arlington administrative manager for The McCormick Group.Read more
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Blue Cross and Blue Shield of South Carolina Adds Online Enrollment for 8,000 Small Groups
“There was a big push from our brokers to get our benefits administration online,” said Terry Peace, vice president of group and individual operations for Blue Cross and Blue Shield of South Carolina. “We knew we would have to make the switch eventually if we wanted to attract and retain new clients while moving more aggressively into our target markets.” Read more

