eBenefitsNow

A Better Way to Communicate

We understand that finding ways to be more efficient is as important as ever. That’s why we offer eBenefitsNow, an online system that enables you to easily manage benefit enrollment with the help of tools such as custom reports and billing reconciliation.

Benefits Management Made Easy

eBenefitsNow gives you access to a comprehensive suite of tools and reports that streamline new hire and Open Enrollment, manage daily tasks, and more. You can automate the benefits administration process and replace cumbersome, manual processing and stacks of paper forms with a single Web-based platform. eBenefitsNow allows you to generate detailed reports on-demand and view benefit changes updated in real-time.

Employee Self-Service

eBenefitsNow is also a self-service tool that allows employees to enroll in benefits online. Its “One-Thought-Per-Screen” design makes it simple for employees with all levels of computer experience and expertise. With eBenefitsNow, employees can compare plan options, ask questions and watch videos to learn more details about their benefits – all in one secure, online location.

Employees can:

  • Maintain personal information
  • View important benefit information
  • Specify language preference
  • Filter and compare plans based on employee eligibility
  • Compare plans
  • Make initial and open enrollment elections
  • Initiate changes to benefits throughout the year
  • Update beneficiary information
  • Maintain Primary Care Provider information
  • Watch educational videos

HR Administrators can:

  • Make benefit elections or corrections for employees
  • Change employee and dependent demographic information
  • Cancel employees’ benefit elections
  • Approve benefit elections or changes made by employees
  • Add, terminate and rehire employees
  • Manage login IDs or passwords
  • Run census, benefit and change history reports
  • Access earnings information
  • Edit benefit dates
  • Change an employee’s categories

Carrier Representatives can:

  • View HR and Member roles to see the application from their perspective
  • Review employer group setup information
  • Initiate an enrollment or demographic change at member’s request
  • Troubleshoot and research issues with a particular member
  • Approve elections that were held for carrier approval

Brokers can:

  • Make benefit elections or corrections for employees
  • Change employee and dependent demographic information
  • Cancel employees’ benefit elections
  • Approve benefit elections or changes made by employees
  • Add, terminate and rehire employees
  • Run census, benefit and change history reports
  • Access earnings information
  • Edit benefit dates
  • Change an employee’s categories

Automated Data Solutions

Behind its user-friendly interface, eBenefitsNow is working hard to enforce complex business rules. Its highly configurable framework allows you to create different eligibility requirements for employee categories (such as location, division and classification) and manage multiple enrollment periods. You can also define specific access levels, including restricted and view-only, and ensure that all information is sent to us quickly and securely.

Questions?

Please contact Jackie Daley at Jackie.Daley@benefitfocus.com or 843-284-1052 ext. 6498.