CareFirst Connect's Automated Training offers refresher training for existing users and full video training for new users. Administrators new to CareFirst Connect may attend instructor-led training, also presented over the Internet. You'll be guided by an experienced instructor so that you can ask questions as you learn how to use CareFirst Connect. Contact Web Site Support to schedule a class. NOTE: When viewing our online training videos please turn on your computer speakers so you can hear the audio portion of the training. View Videos Online Click the topic below to view the video in your Internet web browser: Intro to eEnrollment Home Page Adding a New Employee The Employee Record Initial Enrollment Life Event Changes Terminate Employee Rehire Employees COBRA Management Reports Support Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site. CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association. ® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.