Benefitfocus.com, Inc.

All Your Benefits. One Place.

Benefitfocus is the largest benefits technology provider in the U.S. More than 16 million consumers and 300,000 employers use our cloud-based platform to shop, enroll, manage and exchange all their benefits in one place. From consumer engagement and education to enrollment, communication and billing, Benefitfocus is helping companies find a better way to manage their benefits.

Employers

Benefitfocus HR InTouch is a powerful, cloud-based portal that supports online enrollment, employee communication, benefits education and HR management for ALL benefits. HR InTouch transforms the way your company manages your benefit program, helping you increase participation, simplify enrollment, improve employee communication and support a defined contribution model. With HR InTouch, you can offer a comprehensive benefits program while engaging and educating your employees.

For employers who want to build a private exchange, HR InTouch Marketplace supports all types of benefits, wellness programs, company programs and perks in one cohesive, engaging workflow, helping employees spend their defined contribution on the benefits that meet their needs.

Insurance Carriers and Government Entities

Insurance carriers use the BENEFITFOCUS® Platform to provide online shopping, enrollment and billing to all markets – from individual consumers to large, national accounts. Whether you want to provide consumer education, reduce your quote-to-card time, synchronize enrollment and billing or simplify group data exchange, the Platform is designed to meet the challenges you face and deliver an enjoyable experience for your customers.

The Benefitfocus Platform can also be a private or public exchange. Personalized plan shopping tools and a configurable multi-carrier design deliver the technology to manage a successful exchange. The Platform integrates engaging educational tools throughout the plan shopping process that help consumers make informed choices in an online marketplace environment.

Cloud-Based Technology

The Benefitfocus Platform is cloud-based, which means that you’ll benefit from continuous investments in our infrastructure and usability. Our cloud-based model allows us to respond rapidly to business rule changes and create innovative new tools and technologies. So, when we make an update for one client, it benefits all clients at no additional expense. There is no hardware to buy or install, and benefits include:

  • Continuous investments and innovation
  • Scalability to support growth
  • Quick response to industry and legislative changes
  • Full, secure monitoring and hosting of your data
  • Minimal IT investment and resources from your company
  • Straightforward implementation process
  • 24/7 access anywhere you have a web connection

Open and Extensible

Apps extend the capabilities of the Benefitfocus Platform even further. Fully integrated with the Platform’s cloud-based enrollment and communications portal, apps create a benefits marketplace, providing access to voluntary benefits, wellness programs, identity protection and more so you can offer a comprehensive benefits package and manage all benefits in one place.

The library of apps available on the Platform is constantly growing, adding new tools created by Benefitfocus and third party developers. The Benefitfocus API provides a standard way for developers to interact with Benefitfocus data and build content libraries and widgets. Visit our Apps page to learn more about the apps built by companies like Allstate, DoTopia and ING. If you are interested in developing an app for the Benefitfocus Platform, visit our Partnerships page for more information.

Our Clients

Our clients include employers of all sizes and industries, as well as government entities and the nation’s largest insurance carriers. It is part of our culture at Benefitfocus to meet with our clients at events throughout the year so we can discuss industry trends and client needs, as well as collect input and feedback on the Benefitfocus Platform. Learn more about how you can attend upcoming events like One Place, our annual user conference.