Taking Benefits Administration to New Heights

A benefits program should aim to help employees be as healthy, wealthy and happy as possible. In order for that to happen, employees need to understand their options. Communication and education are paramount to meaningful employee engagement. But if too much administrative effort is going towards engagement, then not enough is going into the continuous improvement of the benefits program.

With a lean HR staff and a low-functioning benefits management system, HAECO (formerly TIMCO Aviation Services) found itself in an unstable situation. A disproportionate amount of time was being spent answering simple employee questions and completing basic administrative tasks, and more strategic initiatives were falling by the wayside. HAECO needed a more efficient way to provide employees the time-sensitive support they needed, so its benefits program could develop for more long-term success.

Learn how HAECO took its benefits administration to new heights!