Enterprise applications are moving to the cloud and organizations are adopting the best of breed cloud solutions, resulting in ‘Systems of Record’ in the cloud. The need to integrate and interoperate between these solutions is fundamental to providing a seamless and unified user experience to the consumer. Geoffrey Moore, author of Crossing the Chasm introduced the concept of ‘Systems of Engagement’ in his white paper ‘Systems of Engagement and the Future of Enterprise IT – A Sea Change in Enterprise IT’, highlighting the need for integrating these ‘Systems of Record’ to build IT-enabled consumer experiences, which are deeply collaborative, highly effective, and astoundingly efficient.
Below are key technologies for integrating and building interoperability solutions in the cloud era.
Single Sign-On and Federated Identity Management
Usernames and Passwords are critical access mechanisms to applications on-premise or in the cloud. Users shouldn’t have to remember their username/password across different applications within an enterprise and IT shouldn’t have to manage user accounts across these applications. The solution here is to use the current breed of Cloud-Based Software-as-a-Service Identity Management solutions offering Single Sign-On and federated identity management for Cloud to On-Premise or Cloud-to-Cloud integration.
iPaaS (Integration Platform-as-a-Service)
Integration and Interoperability solutions typically revolve around data exchange between two different applications and Systems of Record. Integration in the cloud era has evolved beyond API, middleware and web services, highlighting the need for a solution that will help organizations integrate, aggregate and orchestrate solutions between cloud-to-cloud, cloud-to-on-premise and on-premise-to-on-premise software deployments.
iPaaS solutions simplify the integration and interoperability challenge by offering drag and drop orchestration capabilities for important components listed below.
- Security services
- Transport protocols
- Middleware messaging services
- Data transformation services
- SOAP/RESTful web services
- Business rules engine
- Metadata driven integrations
- Governance services
- Pre-built connectors to cloud and on-premise solutions.
These platforms also offer development and deployment tools for custom connectors.
Mobile Device Integration
Mobile devices are rapidly evolving as the primary platform for business. Organizations have a need to incorporate and integrate these devices into their enterprise data systems. Enterprise Mobile Management solutions that support Mobile Device Management, Mobile App Management and Mobile App Security are fast evolving and will play a vital role in integrating mobile devices to enterprise systems.
Single Sign-On capabilities integrated to corporate authentication are needed for mobile app access, along with app level encryption for Data at Rest, Data in Motion and Data in Action on mobile devices.
Along with Enterprise Mobile Management solutions, Enterprise Networks must transition from a Wired-Centric to a Mobile-Centric Network edge. The explosion of mobile devices is making wireless the primary form of network access.