Brokers and Benefitfocus: We make a good team.

We understand that the success of your business hinges on your ability to continually provide your clients with expert guidance and products that add value to their benefit programs. And we're here to help—with technology and services designed to maximize the impact of your work as a trusted advisor to your clients.

The Benefitfocus Advantage

Game-Changing Technology

Help your clients simplify administrative complexity and enhance the employee experience with the industry's leading benefits technology platform.

World-Class Service

Keep your clients happy with a service model built to ensure complete alignment, from implementation and open enrollment to ongoing support.

Big-Time Opportunity

Grow your business with a partnership that enables you to offer greater value for your existing clients and better differentiate yourself to attract new clients.

Harness the power of the world's largest benefits community.

  • Unite
  • Benefitfocus enables you to join forces with an expansive community of employers, carriers and product suppliers on a single platform to ultimately bring consumers greater access, choice and convenience in benefits.

  • Connect
  • Grow your network and create new opportunities through local Benefitfocus Community events, where benefits industry professionals in your area gather to discuss common challenges and best practices.

  • Collaborate
  • We know that our community is our greatest source for innovation. That's why we meet regularly with our Broker Advisory Council for feedback and ideas that help us drive our technology—and our industry—forward.

  • Learn More

Frequently Asked Questions

How does Benefitfocus work with me to support my client?
  • We're partners with a common goal-happy customers!
  • In this partnership, you're the benefits expert and we're the technology expert. Benefitfocus products and services are designed to enable the benefit strategies you design for your clients and to drive their desired business results. We take a consultative approach to help you make sure that your clients are maximizing the value and potential of our platform.
What size and type of employers do you work with?
  • We work with a wide variety of employers!
  • Groups using Benefitfocus technology range in size from a few hundred to several hundred thousand lives, either having contracted directly with Benefitfocus or accessing the technology through a health insurance carrier with a Benefitfocus contract.
  • Our highly-configurable platform enables us to simplify benefit enrollment and administration for employers in any and all industries-from manufacturers with a strong union presence, to health care organizations with a diverse set of employee groups and business rules, to retail companies with high employee turnover.
Do you offer any benefits administration outsourcing services?
  • We sure do!
  • Benefitfocus provides a full array of outsourcing services, including call center support for both employees and administrators, dependent eligibility audits, COBRA administration, and FSA, HRA and HSA account management.
  • We recognize that every customer has a unique set of administrative needs, challenges and goals, and that's why we work with you and the customer to determine the best solution possible.
Do you offer any data analytics?
  • Yes, we love data!
  • Benefitfocus is passionate about harnessing the power of data to drive better decision making. Our data analytics tools help to elevate your consulting approach with clients, giving you the ability to dig deep into their claims information for cost-saving strategies around plan design, wellness and population health management.
  • Are your customers asking about data-driven enrollment decision support and cost estimation tools for their employees? Our analytics solutions can help with that, too!
How involved must I, the broker, be in implementations?
  • As involved you want to be!
  • We've been around nearly two decades and have a lot of implementations under our belt. With a proven implementation methodology, we do all of the heavy lifting and manage the project from start to finish. But when it comes to your involvement, we're flexible. Whether you just want periodic project updates, or wish to sit in on every call, or even care to become certified to implement our platform, it's your call.
What payroll/HCM systems do you work with?
  • Say the name, and it's more than likely we've worked with them!
  • The BENEFITFOCUS® HCM Integration Suite offers solutions designed to seamlessly connect with your clients' systems to ensure data integrity, security and near real-time information exchange. Our solutions align with your clients' business processes to clearly identify system of record and better structure the flow of data to eliminate confusion for their teams. We recognize the importance of seamless connectivity between systems to create a holistic experience and have uniquely designed integration solutions to make this process frictionless and simple to implement with high quality
  • Whatever the situation, our experienced team will work with you to tailor an integration solution that meets the needs of your clients.