The first order of business in discussing user experience (UX) is to define user experience. The trouble here, though, is that the specifics of the definition vary from person to person as much as there are varieties of apples. All are apples though, right? Yep, and UX is no different.
Visibility is the product feature that allows for operations support and users to understand what is happening on the platform.
If you’re a manager or leader who is responsible for deploying code or supporting production, insist on automation.
While we often look within the technology space for lessons, looking at other domains can offer interesting insights on how to improve.
In software design, understanding the user is fundamental. However, there is a wide difference in how far some organizations believe ‘understanding’ should be taken.
Innovation in mobile technology is leading to a flow of items from the wallet to the smartphone. Ease of use is key to the adoption of mobile solutions supplanting the items in the wallet.
As architects and designers, our goal is to make these solutions work and to be used. That means ensuring they are fit-for-purpose AND simple