Benefitfocus.com, Inc., BenefitStore, Inc. (collectively, “We” or “Us”) value our relationship with you and place the highest importance on respecting and protecting your privacy. We want you to feel comfortable and confident when using our products and services and with entrusting your personal, company and/or benefit information to us.
Information Collection, Use and Disclosure
The information you provide when you register on our website may be used to facilitate and monitor your activities on our website and to allow us to send you administrative and other information related to the Services. Benefitfocus will not sell or rent your personally identifiable information to anyone. Benefitfocus will send personal identifiable information about you to your benefits providers and insurers when we need to share your information for us to provide the Services you have requested, or we need to send the information to companies who work on behalf of Benefitfocus to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. We will also send personally identifiable information about you in response to subpoenas, court orders or legal processes, or if we find that your actions on our website violate the Agreement or any of our usage guidelines for specific products or services. Unless you specify that you prefer not to hear from us, we may also use the e-mail and mailing addresses you provide at registration to advise you in the future of items which may be of interest to you. We may also analyze or release aggregate information about our website users to third parties, but in that event, we will not release information that individually identifies any user by name or by other contact information, except as expressed in this Privacy Statement. This website and the Services may also contain links to other websites, and Benefitfocus disclaims any responsibility for the privacy practices or the content of such other websites.
We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-standard security safeguards, coupled with security procedures and practices. We maintain physical, electronic and procedural safeguards that comply with applicable laws and federal standards. We use both internal and external resources to review our security procedures. Your sensitive information is encrypted when it is transmitted to us. Our employees are trained and required to safeguard your information. Although Benefitfocus employs extensive efforts to maintain security, we cannot guaranty that your contact information will not be intercepted by third parties' illegal efforts. It is your responsibility to maintain the privacy of your username and password. Unauthorized use of your registered account with us will enable access to your personal information. Please keep your username and password in a safe and secure place.
Children Under the Age of 16
Our website is not intended for children under 16 years of age. No one under the age of 16 may provide any personal information on the website and we do not knowingly collect personal information directly from children under 16. If you believe we might have collected personal information from a child under 16 without verification of parental consent, please contact us at the email address below.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/privacy-laws.
If you have any questions about this Privacy Statement, or any questions or suggestions, please contact our Privacy Officer. Our Privacy Officer can be reached via email at [email protected], by telephone at 1-855-221-6400, or by mail at 100 Benefitfocus Way, Charleston, South Carolina 29466.