Engage. Transform. Activate.

March 17 - 19, 2020

SponsorRegister

700+

attendees

40+

sessions

15+

industries

80+

speakers

Sign up for a heads-up.

Pre-Early Bird

$699

Through October 31, 2019

Save $500 on a full-access pass to One Place 2020 when you act now and register early!

Early-Bird

$899

November 2019 – January 2020

Register by the dates listed above and save $300 on your full-access pass to One Place 2020!

Full Conference

$1,199

February 2020 - March 2020

Don't miss out on all the action One Place 2020 has to offer. Get your full-access pass before it's too late!

Why Attend

Through thought-provoking sessions, hands-on workshops and exclusive networking events, you’ll learn, engage, discover and collaborate.

Peer Networking

Share best practices with hundreds of your peers from across the country during roundtable discussions and exclusive evening events.

"An unparalleled opportunity to engage"

-Michelle Running, Lead Benefit Analyst, QBE Americas

Actionable Learning

Hear from an all-new lineup of guest speakers as they analyze industry trends and current events impacting your business in 2020 and beyond.

Strategy Planning

Engage with your Benefitfocus team and our network of trusted partners to get a jump start on preparing for your next OE.

Hands-On Workshops

Take advantage of one-on-one consultation lab sessions with our product experts and gain insight into upcoming product releases.

It's in the name- all in one spot

-Kent Horsman, Voluntary Benefits Director, Lockton Companies

2020 Agenda Highlights

Explore the 2019 full agenda to explore sessions you can expect at One Place 2020 and learn more about how to optimize your time at One Place.

Monday 3/16

9:00 AM - 5:00 PM

Pre-Conference Workshops

5:00 PM - 8:30 PM

Welcome Reception, Dinner and Sponsor Expo

Tuesday 3/17

9:00 AM - 10:30 AM

One Place 2020 Keynote Address

10:30 AM - 11:15 AM

Breakout Sessions

11:15 AM - 12:45 PM

Networking Lunch and Sponsor Expo

12:45 PM - 5:15 PM AM

General Session and Breakout Sessions

6:30 PM - 10:00 PM

Evening Party

Wednesday 3/18

7:30 AM - 8:45 AM

Networking Breakfast and Sponsor Expo

9:00 AM - 11:30 AM

General Session and Breakout Sessions

11:30 AM - 12:45 PM

Networking Lunch and Sponsor Expo

12:45 PM - 5:15 PM

General Session and Breakout Sessions

Thursday 3/19

8:00 AM - 1:00 PM

One Place Campus Day

2020 Full Agenda

March 16, 2020

Breakout Sessions

VIEW CLOSE SESSIONS

Tracks

9:00 am to 10:00 am

Product Training - Demystifying Deduction Calendars

Your employees’ paychecks reflect important salary, tax and benefit contribution information, and they rely on that information being correct. Deduction calendars are the important key to how the Benefitfocus Platform calculates, displays and extracts that information. Join this session to learn the 'why' behind deduction calendars, how to use them and, ultimately, understand how they interact with your deduction file. We’ll take a deep dive into the power and flexibility of deduction calendars by walking through real-life scenarios, and you'll walk away with the ability to leverage them to successfully create advanced deduction management scenarios.

CEU - Communication Workshop: The Do's & Don'ts of Marketing Your Benefits

Employee engagement is a year-round initiative, but it requires a strategy that is unique to your workforce. What are the savvy tricks and simple mistakes that can make the difference in marketing and communicating your employee benefits? Join your peers in this session led by Benefitfocus marketing professionals to find out. 

10:00 am to 10:15 am

Break

10:15 am to 11:15 am

Product Training - Advanced Reporting 101

Advanced Reporting, integrated within the Benefits Administrator role of Benefitfocus MarketPlace, gives you a single source for creating, scheduling and customizing all your reports. Attend this session to deepen your understanding of the rich features available through this tool and walk away with foundational knowledge to start using it effectively, including features such as accessing the tool, building reports, and searching, adding or moving fields as well as much more. 

CEU - Active vs. Passive Benefits Enrollment: How to Choose the Right Path

It's time to select your open enrollment strategy. Do you go active? Passive? A hybrid of the two? Learn about key factors to consider when making your decision. You'll also gain insight into open enrollment best practices for every scenario that can help you positively impact your strategic areas of focus, like data accuracy, employee satisfaction and financial wellness.

11:00 am to 8:00 pm

Registration and Badge Pick-Up

11:15 am to 11:30 am

Break

11:30 am to 12:30 pm

CEU - ACA & Health Care Policy: Key Updates

The Affordable Care Act (ACA) may not be grabbing headlines in 2019 like it has in recent years, but that doesn't mean nothing important is happening. Learn what you need to know plus get an update on where things currently stand with the ACA, as well as other key legislative and regulatory activity. 

Product Training - Creating Personalized Content with Content Manager

Using Content Manager, HR administrators can easily create content using an intuitive "what-you-see-is-what-you-get" editor. The tools also allows administrator to select audiences they want that material to be visible to and then publish that content to their enrollment solution. In this session, we’ll 1) Highlight use cases for personalizing content, 2) Explore the features of Content Manager that allow you to customize that content and 3) Share best practices for content creation and organization, including the use of menus and navigation.

12:30 pm to 1:45 pm

Networking Lunch and Consultation Lab

Please visit the Consultation Lab section of the event app to find out more about available lab appointment times. 

1:45 pm to 2:45 pm

CEU - Moments that Matter: Key Considerations for Employee Benefits Engagement

As benefit options increase so too do the number and complexity of decisions that employees have to make about those benefits. What can you do to help your employees understand their different benefit options and realize their full value? Join this discussion to learn how to take your expanded benefits offering and not just drive personalization during open enrollment, but throughout the year to engage your employees in a compelling way.

Product Training - Improving Outcomes with Artificial Intelligence

Our superior AI guidance engine BenefitSAIGE powers the Benefitfocus Platform, connecting our network and providing empathy at scale. In this session, you’ll learn about features of BenefitSAIGE, such as Smart Moments, and how to access and use those features to improve outcomes for your organization and employees. We’ll walk through real-life scenarios and share best practices so you are ready to harness the power of the platform right away.

2:45 pm to 3:00 pm

Break

3:00 pm to 4:00 pm

CEU - 3 Keys to Control Employer Healthcare Costs

Do you ever feel overwhelmed when it comes to designing and managing your employee health plan? Worried about taking a costly wrong turn? Learn three keys that unlock the best route to optimizing your health plan and benefits program. You'll gain insight into how to identify and take action on cost-saving opportunities for your employees as well as your organization.

  • Model and predict future health care costs 
  • Drive smart enrollment decisions with integrated claims data 
  • Analyze and evaluate program effectiveness

Product Training - Tips, Tricks and Best Practices for Open Enrollment Success

From preparation to data exchange, a successful open enrollment takes planning and partnership between employers, brokers, medical carriers and your Benefitfocus team. During this session we'll highlight important milestones throughout the planning process, sharing tips and tricks along the way. You'll leave with an increased understanding of the roles and responsibilities for all involved, along with best practices for important events in the process, like setting OE dates and making changes to payroll or carriers.

5:00 pm to 8:00 pm

One Place Welcome Reception and Sponsor Expo

March 17, 2020

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.

VIEW CLOSE SESSIONS

Tracks

7:30 am to 9:00 am

Networking Breakfast and Sponsor Expo

Please visit the Sponsor section of the event app to find out more about our on-site sponsors. 

9:00 am to 10:30 am

One Place 2020 Keynote Address

Ray AugustPresident & Chief Executive OfficerBenefitfocus

Join Benefitfocus President and CEO Ray August, along with guests from the Benefitfocus team and community, to kick-off One Place 2020 and learn how, through data-driven insights, Benefitfocus’ AI-powered platform connects buyers and sellers to transform the consumer relationship with benefits – all with administrative ease.

10:30 am to 11:00 am

Break and Pop-Up Theater

Join us for a series of 15 minute sponsor-led presentations.

11:00 am to 12:00 pm

Employer Super Session

Following the Keynote Address, join Benefitfocus leadership and representatives from our Customer Success and Product Management teams to dive deeper on what the keynote announcements mean specifically for you. You’ll walk away with insights into how Benefitfocus is enabling you to transform your employees’ benefits experience and increase your ability to attract and retain top talent. This super session also provides you the opportunity to learn how our team works together to support you and give you a chance to make connections with your peers.

Carrier Super Session

Following the Keynote Address, join the Benefitfocus Leadership team and representatives from our Customer Success and Product Management teams to dive deeper on what the keynote announcements mean specifically for you. You’ll walk away with insights into how Benefitfocus is enabling you to transform your member experience, while also accelerating your speed to market. This super session provides you the opportunity to learn how our team works together to support you and give you a chance to make connections with your peers.

Broker Super Session

Following the Keynote Address, join Benefitfocus leadership team and representatives from our Customer Success and Product Management teams to dive deeper on what the keynote announcements mean specifically for you. You’ll walk away with insights into how Benefitfocus is empowering you to transform your clients’ ability to provide an engaging employee experience and a robust set of benefits, without adding cost or administrative burden. This super session provides you the opportunity to learn how our team works together to support you and give you a chance to make connections with your peers.

12:00 pm to 12:15 pm

Pop-Up Theater

12:00 pm to 1:30 pm

Networking Lunch and Sponsor Expo

Please visit the Sponsor section of the event app to find out more about our on-site sponsors. 

1:15 pm to 1:30 pm

Pop-Up Theater

1:30 pm to 2:30 pm

Workshop: Setting and Measuring your Benefits Goals

When making benefits changes, such as offering new products or plans, it's important to determine the goals of those changes and then measure for success. But how do you determine what the right goals are, and when do you expect to see results? The session will examine the roles of the benefits administrator, HR executive and broker in setting benefits goals and measuring outcomes, while collecting your feedback on how the Benefitfocus Platform can help!

An Introduction to the New InnovationPlace Lineup

There's been a plethora of employee benefits that have emerged in recent years, but Benefitfocus set out on a mission to find truly unique products that can give your benefits offering the upper hand. Join this session to hear how InnovationPlace, our startup partner program, is accelerating the availability of these innovative products through our platform. You'll also learn how we scaled the country to find the most innovative startups seeking to improve consumer well-being.

Workshop: What a Quote-to-Pay Platform Means for Medical Carriers

It's not only imperative that medical carriers deliver a consumer-focused experience, but also provide the tools that empower the brokers and employers they lean on to deliver their products. In this interactive session, you'll take a deep dive into how Benefitfocus MarketPlace delivers a complete quote-to-pay solution that enables carriers to support all stakeholders throughout the entire benefits lifecycle. You'll also engage with the Product Management team to help shape the roadmap for the quote-to-pay experience.

2:30 pm to 2:45 pm

Break and Pop-Up Theater

Join us for a series of 15 minute sponsor-led presentations.

2:45 pm to 3:45 pm

Breakout Session: Coming Soon

Breaking Down Benefits Complexity through MarketPlace Services

The ratio of benefits support staff to employees is mind boggling, especially when you consider the complexity that has permeated today's benefit programs. Find out how you can do more with less thanks to the three-pronged approach we've taken to expand services. You'll explore ways you can take advantage of enhanced support through our Benefit Service Center as well as packages for QMSCO, COBRA and more.

Insight-Driven Sales: A Competitive Advantage for Brokers and Carriers

While the competition for top talent grows for employers, the competitive landscape for brokers, medical carriers and voluntary suppliers is also evolving. Find out how MarketPlace Insights gives you a leg up on the competition and accelerate sales through optimizing value for your clients. You'll also learn how you can leverage the insight-driven sales tools to model and drive plan performance and profitability to optimize business results for your organization.

3:45 pm to 4:00 pm

Break and Pop-Up Theater

Join us for a series of 15 minute sponsor-led presentations.

4:00 pm to 4:15 pm

Celebrate Community Winner Announcement

Join us before our closing general session for the presentation of our Celebrate Community Awards in the following categories: Employee Well-Being, Outstanding Communication and Innovation in Benefits.

4:15 pm to 5:15 pm

Harnessing Headwinds of Change

Nicole MalachowskiFirst Woman Thunderbird Pilot and White House Fellow/Adviser

In flying, headwinds slow you down. At their worst, they cause you to change your plans and impact the effectiveness of weapons in combat. Headwinds demand that pilots be resilient and resourceful, literally on the fly. “Headwinds are the perfect metaphor for the change impacting organizations and individuals today,” says 21-year Air Force veteran Nicole Malachowski.  A former fighter squadron commander and mission-ready pilot in three operational fighter squadrons and the first woman to fly on the Air Force Thunderbirds, Nicole has the perfect message to inspire audiences to think differently about the headwinds of change they face—organizationally and personally. Drawing on her extraordinary Air Force career, Nicole offers lessons on leadership, followership, and overcoming adversity. She weaves storytelling with breathtaking video from the cockpit of her jet as the Thunderbirds execute precision turns, rolls, and loops—all just 36” from one another at 400 mph and just 300 feet off the ground. Nicole’s keynote helps audiences ignite their own indomitable spirit in order to succeed far beyond what they might dream. “Failure isn’t fatal,” she says, “it’s the price of entry if you want to achieve something great.”

5:00 pm to 5:30 pm

Sponsor Expo

6:30 pm to 10:00 pm

One Place Evening Event

March 18, 2020

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.

VIEW CLOSE SESSIONS

Tracks

7:30 am to 8:45 am

Networking Breakfast and Sponsor Expo

Please visit the Sponsor section of the event app to find out more about our on-site sponsors. 

8:30 am to 8:45 am

Pop-up Theater

8:45 am to 9:00 am

Celebrate Community Winner Announcement

Join us for the presentation of our Celebrate Community Awards in the following categories: Technology Excellence and Commitment to World-Class Data.

9:00 am to 10:00 am

General Session: Coming Soon

10:00 am to 10:15 am

Break and Pop-up Theater

Join us for a series of 15 minute sponsor-led presentations.

10:15 am to 11:15 am

The New Consumer Experience: Building Trust with Artificial Intelligence

Artificial intelligence (AI) isn't just for the movies anymore, it's now driving the entire consumer experience within Benefitfocus MarketPlace! During this session, you'll learn how AI has transformed enrollment into a dynamic, highly personalized experience. You'll also see how AI-driven recommendations can keep consumers engaged throughout the year, driving better outcomes for all stakeholders in the ecosystem.

Insight-Driven Benefits Administration: A Competitive Advantage for Employers

With healthcare costs rising faster than wages, your ability to compete for top talent is limited by your benefits budget. In this session, you'll learn how you can gain insight from the platform to stretch your budget even further and add more value for your employees. You'll also see how these insights can help you and your employees make better-informed, cost-saving benefit decisions.

Panel: Driving Innovation Through the Ecosystem

Consumers' growing reliance on interconnected technologies has ignited the need for innovation in the health and benefits industry, which is why Benefitfocus is honored to have such forward-thinking partners within our ecosystem. In this session, you'll hear from a panel of partners across our ecosystem on ways their organizations are driving innovation to help every stakeholder win.  

11:15 am to 11:30 am

Pop-up Theater

11:15 am to 12:45 pm

Networking Lunch and Sponsor Expo

Please visit the Sponsor section of the event app to find out more about our on-site sponsors. 

12:45 pm to 1:45 pm

User Experience Workshop: Designing a More Engaging Consumer Experience

Benefits can be complex, but a good user experience helps simplify the complex to enhance member and employee engagement and drive better benefit decisions. Join the Benefitfocus User Experience team for this interactive session to brainstorm, discuss and prioritize your consumers’ needs. You’ll be up and out of your chairs, sharing ideas in small groups, and we’ll be working right alongside you, so ultimately we can use your feedback to enhance our platform.

Health Analytics: Transforming Data into Action

BenefitSaige Health Analytics empowers employers, brokers and medical carriers alike to transform their healthcare data into actionable benefit strategy. Join this session for a case study-based discussion of how you can use Health Analytics to address some of your most pressing challenges, including rising ER costs and zero cost claimants as well as fraud, waste and abuse.

2020 Election Outlook: What's Next for Healthcare Legislation?

Ahead of the 2020 primary and presidential elections, healthcare remains a top debate for potential presidential candidates. From price transparency regulations to Medicare for all, there are a range of proposals on how to solve for affordability. Take a deep dive into what healthcare policy might look like based on potential election results and what impacts will be for everyone in the benefits ecosystem. 

1:45 pm to 2:00 pm

Break and Pop-up Theater

Join us for a series of 15 minute sponsor-led presentations.

2:00 pm to 2:45 pm

Panel: Top Considerations for Curated Benefit Offerings

More choice seems to be the logical answer for an increasingly diverse workforce, but curation is key. This panel will give you the opportunity to hear about the top factors that your peers are considering when designing their benefit offerings. You'll learn best practices for applying industry benchmarks while gaining insight into what your unique workforce needs to protect their health, wealth, lifestyle and property.

Market Adoption: Maximize your Member Relationships

Benefitfocus’ Market Adoption program is designed to help medical carriers and their customers get the most out of the platform by connecting members to the products they need through an engaging consumer experience. Join this session to learn how your Benefitfocus team, along with new Market Adoption Toolkit, supports you in creating lifelong connections with consumers – and hear real results from medical carriers who are piloting the tools now!

Breakout Session: Coming Soon

2:45 pm to 3:00 pm

Break and Pop-up Theater

Join us for a series of 15 minute sponsor-led presentations.

3:00 pm to 3:45 pm

Breakout Session: Coming Soon

Breakout Session: Coming Soon

Best Practices to Maximize Your Benefitfocus Partnership

How do you fit into the mix once your customers sign with Benefitfocus? What happens during open enrollment? Who do you go to when you or your client need support? Get clarity on these questions and more during this session. You'll learn how we've successfully partnered with brokers to maximize the ROI of the platform for their clients as well as their business.  

3:45 pm to 4:00 pm

Break

4:00 pm to 4:15 pm

Celebrate Community Winner Announcement

Join us for the presentation of our Celebrate Community Awards in the following categories: Giving is Good and Benefitfocus Community Leadership.

4:15 pm to 5:15 pm

Embrace the Shake: Transforming Limitations into Opportunities

Phil Hansen, Multimedia Artist, Speaker, Author and Innovator

Success, especially in today's fast-changing business environment, depends on our ability to make "creativity and innovation" a continuous process. Leaders want to know how their teams can rise above any challenge and succeed no matter what comes their way. Whether it's to embrace change, overcome obstacles, sustain growth, or take your success to the next level, they want to "Embrace the Shake".

The term "Embrace the Shake" is coined from Artist Phil Hansen's personal story of transformation. After developing a career-ending tremor in his drawing hand, Phil embraced his "shake" both physically and metaphorically by redefining his limitation as an impetus for creativity. Phil not only restored his artistic abilities, he became a much more creative and innovative artist than ever before. Phil's powerful message of finding creativity within limitations will inspire you to stop looking on the outside, and start looking inside yourself for resources that can transform your challenges into opportunities for success.

March 19, 2020

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.

VIEW CLOSE SESSIONS

Tracks

7:30 am to 10:00 am

Networking Breakfast

8:00 am to 1:00 pm

One Place 2020 Campus Day

11:00 am to 1:00 pm

Lunch on Campus

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