Industries Represented



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Through September 30, 2018

Save $500 on a full-access pass to One Place 2019 when you act now and register early!



October 2018 - January 2019

Register by the dates listed above and save $300 on your full-access pass to One Place 2019!

Full Conference


February 2019 and beyond

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Why attend?

ceu courses

hands-on learning

exclusive strategy sessions

fun networking events

community roundtable

world-renowned setting

celebrate community

engaging guest speakers

game-changing announcements

One Place Guest Speakers

One Place Speakers

March 25, 2019

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.




5:00 pm to 8:00 pm

Welcome Reception & Sponsor Expo

Check in, get settled and enjoy a drinks & dinner on us. Network with other conference attendees, get to know your peers and hear how they’re approaching the ever-changing benefits landscape.

Location: Charleston Gaillard Center | 95 Calhoun St, Charleston, SC 29401

March 26, 2019

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.




7:30 am to 9:00 am

Networking Breakfast & Sponsor Expo

9:00 am to 10:30 am

One Place 2019 Keynote Address

Ray AugustPresident & Chief Executive OfficerBenefitfocus

Join Benefitfocus President and CEO Ray August, along with members of the Benefitfocus team and community, to kick-off One Place 2019 and discover how our powerful ecosystem of employers, brokers, insurance carriers and product suppliers are revolutionizing the benefits industry and consumer experience through the Benefitfocus Platform.

10:30 am to 11:00 am


11:00 am to 12:00 pm

Empowering Consumers in the Moments that Matter

Chad CruseVice President of BenefitsPlaceBenefitfocus

Today’s consumer faces a multitude of challenges – medical costs are soaring, personal debt is at an all-time high and housing costs continue to rise all while real wages remain flat. The condition for consumers might seem bleak, but in reality, there’s never been greater reason for optimism. Brokers, employers, carriers and specialty suppliers are collectively working to empower consumers in their pursuit of total well-being. Join this panel for an invigorating discussion on the real-life challenges facing consumers and practical solutions everyone across the benefits value chain can employ to support them.

Using Data to Drive Decisions for OE and Beyond

Employers are walking a fine line these days. They're in a high-stakes balancing act of addressing the health and well-being needs of an increasingly diverse workforce, while keeping health care costs under control. In this session, you’ll learn how BENEFITFOCUS® Advanced Analytics enables employers, brokers, advisors and third-party administrators to make data-driven decisions for their benefits strategy, including health and wellness initiatives and medical plan design.

Communication Roundtable: Marketing Your Benefits All Year Long

For most organizations, open enrollment only happens once a year. But life happens 24/7/365, and employees' needs and concerns change. How do you make sure your employees remain aware of the various benefits you provide, so they can have peace of mind during the moments that matter? Join your peers in this roundtable session led by Benefitfocus marketing professionals to discuss ways you can stay connected to employees all year long.

12:00 pm to 1:45 pm

Lunch and Sponsor Expo

12:15 pm to 12:45 pm

Spotlight Session: Genworth

The Long Term Care Ripple Effect
Caring for a loved one is an issue that hits home for all of us, yet no one is talking about it. With the current population living longer and the cost of care rising, see how you can fill the cost gap while providing your loved ones the care they need.

Spotlight Session: Allstate Benefits and InfoArmor

Employee and HR Concerns No One is Talking About
Allstate Benefits is redefining the value expectations of employees, employers and consultants. While products such as Critical Illness, Accident, Hospital Indemnity and Life are traditional core voluntary benefits, the landscape has changed with new products and innovation in employee benefits. The question is, what’s next? Allstate Benefits is excited to announce the partnership with InfoAmor and deliver innovative products in a way never before available in the worksite marketplace. Join us to learn more about digital identity exposure and our strategic venture that will redefine Identity Theft Protection and deliver unmatched customer value.

1:00 pm to 1:30 pm

Spotlight Session: MetLife

Thriving in the New Work-Life World
In this low unemployment environment, employers are looking for an edge to attract and retain talent. But, there is not a one-size-fits-all solution, especially with today’s multi-generational workforce. Using the latest insights from MetLife’s just-released 17th Annual Employee Benefit Trends Study, audience members will gain insight from data about cross-generational employee perspectives, in order to provide a better understanding of where employers and employees are misaligned as it relates to workplace and benefits needs and wants.

Spotlight Session: Transamerica

The Missing Piece of the Enrollment Experience – Retirement
Imagine having to go to several different websites to view all of your employee benefits including medical, voluntary and retirement. For millions of American workers, enrolling in benefits and managing their total benefits package is a disconnected experience even though they tend to view their health insurance, voluntary benefits and retirement plan as part of one package. Learn how to bring wealth + health into an integrated experience that can help employees enroll and engage in their overall benefits package.

1:45 pm to 2:45 pm

Artificial Intelligence and the Future of Benefits: Leveraging Data so Everyone Wins

Jen ClarkDirector of Artificial Intelligence StrategyBenefitfocus

Artificial intelligence (AI) you see in the movies can seem beyond comprehension, but AI has had practical implications on a range of industries since the 1950’s. Now, it’s having a greater impact on benefits. Join this session where Benefitfocus Director of Artificial Intelligence Jen Clark will demystify AI with clear definitions and relatable examples. She’ll share more on the evolution of AI, the technology that supports it and what it means for today’s benefits leaders. Plus, you’ll get an inside look at Benefitfocus’ approach to AI with more on our new artificial intelligence guidance engine, BenefitSAIGE.

Financial Protection: How to Support Consumers Through All Stages of Life

Financial stress impacts individuals at all stages of life, but with a holistic financial wellness strategy, consumers can be protected in the moments that matter, and employers can realize the results of a financially fit workforce. Join this panel discussion featuring the South Carolina Treasurer alongside Benefitfocus partners The Hartford and WEX Health as they share insights on financial wellness solutions that can provide protection from birth to working life and through retirement.

2:45 pm to 3:00 pm


3:00 pm to 3:45 pm

The Insider's Guide to OE Success: Stories from Your Peers

In this interactive panel discussion, your peers share their stories on how they've achieved open enrollment success by optimizing the employee experience. Hear how they’re leveraging the Benefitfocus Platform to not only deliver a holistic benefits package that meets the needs of their unique workforce, but also to educate their employees so they understand the value of the different benefit offerings.

Winning Together with our Broker Promise

As partners and trusted advisors to both carriers and employers, brokers and consultants are a key component to a thriving Benefitfocus platform ecosystem. Join Benefitfocus CEO Ray August along with special guests to dive deeper on what we’ve accomplished together over the last year and how we can continue to partner together for 2019 and beyond.

Bringing the Platform to Life: A look into Benefitfocus’ User Experience Program

Ever wonder how Benefitfocus develops our platform and products? The Benefitfocus user experience team invites you to gain insight into product development during this session. You’ll get an inside look at how we use consumer research to inform our decision-making and design process, plus learn about all of the ways you can have a direct impact on shaping the products you use every day.

3:45 pm to 4:00 pm


4:00 pm to 5:00 pm

Start with Why

Any person or organization can explain what they do, some can explain how they are different or better, but very few can clearly articulate why. The WHY is not about money or profit — those are results. The WHY is the thing that inspires us and inspires those around us.

Examples like Martin Luther King, Jr. and the Wright Brothers prove that great leaders think, act, and communicate in the exact same way — and it’s the complete opposite of what everyone else does. The Golden Circle is a framework upon which organizations can be built, movements can be lead and people can be inspired. And it all starts with WHY.

6:30 pm to 10:00 pm

Evening Party

Mix and mingle with fellow conference attendees in the warm evening air at the USS Yorktown, a Charleston landmark. Attendees will be able to explore the aircraft carrier and flight deck with the best views of the Charleston Harbor, Ravenel bridge and downtown.

Location: USS Yorktown | 40 Patriots Point Rd, Mt Pleasant, SC 29464

March 27, 2019

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.




7:30 am to 9:00 am

Networking Breakfast & Sponsor Expo

9:00 am to 10:00 am

Connecting our Community for Enrollment Success

Executive Vice President of Global OperationsBenefitfocus

Join Ken Haderer, EVP, Global Operations, for a look at how we’re turning strategy into action. We’ll share a closer look at how we’re helping the benefits community drive engagement throughout the year, as well how we can partner together to for a successful open enrollment. We’ll also celebrate our Community’s accomplishments from the past year by announcing our 2019 Celebrate Community Award winners in this can’t-miss session!

10:00 am to 10:15 am


10:15 am to 11:15 am

Jumpstart to Individual Why Discovery

Note: Attendees of this session should have attended the Start with Why General Session on Tuesday afternoon.

Often one of the biggest challenges to anything in life is getting started. During this session, attendees will get into action and accelerate their own Why Discovery. Matt Dunsmoor will lead participants through the first stages of the Why Discovery process, which includes gathering stories – the basis of everyone’s WHY. This will help people draw out the unique contribution and impact they make in the world when they are at their natural best. Participants will see a live demo before working together. The Igniter will show how to dig into stories to find the real meaning and significance behind them. Equipped with these skills, participants will leave having achieved a head start on the Why Discovery process and will be primed to follow it through.

Get to Know the Next Generation of Benefits Technology Buyers

Today’s benefit administrators have used enough HR and benefit platforms to know what they want – and what they don’t want. Join guest speaker Anne Burkett of USI to hear what today’s buyers are considering as their top priorities and what hesitations they’ve developed from evaluating different technology platforms. You’ll also learn top considerations for taking advantage of top trends like financial wellness, AI and more.

Thinking Mobile First for Benefits Engagement

The world is mobile with employees relying on smartphones for access to nearly everything in their daily lives. Why should benefits be any different? As the first to introduce mobile enrollment capabilities, Benefitfocus continues to invest in technology featuring a mobile-first design and our native mobile app. Join this session to get an in-depth look at how these investments are enhancing the consumer experience, how your peers have had success with mobile adoption and how you can keep employees engaged in their benefits using mobile. 

11:15 am to 1:00 pm

Lunch and Sponsor Expo

11:30 am to 12:00 pm

Spotlight Session: Aflac

Coming Soon

Spotlight Session: Securian Financial

How Employee Personas and Journey Maps Can Fine-Tune Benefits Enrollment
Every year, millions of employees begin a journey that invokes a flood of personal emotions: stress, confusion and anxiety. You might think we’re talking about filing taxes. But it’s actually navigating the annual ritual of benefits enrollment. With so many factors influencing and affecting enrollment, where do you even begin to improve the often uneven and fragmented processes? The answer lies in understanding the emotional journey and distinct personas that exist in every employee population. We’ll show you how knowledge of this cycle allows forward-thinking benefits managers to tailor communications and strategies to improve open enrollment practices and maximize employee engagement.

Spotlight Session: LifeLock

The Changing Landscape of Cybersecurity and Identity Theft Protection
The world has changed. In this era of social networks, mobile devices and Internet giants, employees are at risk of losing control of their personal data and online privacy – making cybercrime and identity theft a real concern for everyone. To combat today’s ever-evolving cyberthreats, Norton and LifeLock (A Symantec Company) have joined forces under one company, Symantec, dedicated to Cyber Safety. Join this session to learn about the fight against cyber threats and other industry-leading insights.

12:15 pm to 12:45 pm

Spotlight Session: The Hartford

Business Travel Accident Insurance (BTA) for Employees: Protecting Your Most Valuable Assets
Nearly all companies have employees who travel somewhere on business. Whether it’s running across town to make a delivery or flying half way around the world to forge a new global partnership, business travel is just another day at the office for most. BTA is a smart way to round out your insurance portfolio, giving employees some of the strongest duty of care protection available. Our breakout will focus on managing a wide variety of travel risks with a plan design that includes medical evacuation and repatriation, out of country medical benefits and travel assistance services.

Spotlight Session: TIAA

Online Innovation: Salary Shield
During this session, TIAA-CREF Life Insurance Company (NY, NY) will discuss TIAA Salary ShieldSM – a new innovative life insurance product that changes the way we talk about life insurance. Simplifying the conversation, an employee no longer has to calculate a complex formula or multiple of salary as a death benefit. Come hear how we are creating a new product category in the voluntary space that guarantees a monthly payout. An end-to-end digital experience eliminates the usual pitfalls of purchasing insurance like medical exams, fluids and weeks to learn of an approval.

Spotlight Session: PayFlex

The Future of the Health Care Experience PayFlex is proud to be the newest partner to join the Benefitfocus family with a comprehensive portfolio that will elevate your holistic well-being benefits strategy. Join Michael DiSimone, President and CEO of PayFlex, to hear how thinking outside of the box is transforming the future of financial wellness - and leading to more tangible value for employees. You’ll also get the inside scoop on “the consumer mindset,” including barriers and misconceptions that may be impacting adoption of your organization’s CDHP strategy. Learn how PayFlex is helping employers communicate for success.

1:00 pm to 2:00 pm

HR for a Disrupted World

Lucy AdamsCEODisruptive HR

HR is trying to tackle old problems, while facing the challenges of a disrupted world. What can teams do to positively disrupt their own profession? Since the launch of Disrupted HR, co-founder Lucy Adams has been passionately leading companies to a new way of thinking about the role of HR. After holding senior-level HR roles in a variety of sectors, including her most recent at the BBC, Lucy grew frustrated and decided to combine her strategic and operational HR expertise with a fresh but practical approach. In this session, Lucy will offer fresh insights and innovative practices around topics like the employee experience, consumerization of HR and putting the “human” back into human resources.

Data Solutions for Smarter Benefits Strategies

At least 80 percent of employees are affected by financial stress—do you have the data insights to help them make smart benefit decisions and offer smarter solutions? How do you determine benefits strategies and measure outcome? Financial stress has been linked to reduced productivity, higher turnover, increased workplace accidents, and more. This session will showcase how you can leverage data specific to your company to help your employees achieve financial well-being.

Industry Evolution: How Medical Carriers Can Meet Consumer Demands

Medical benefits are the anchor to all benefits for the consumer. But evolving consumer expectations mean that medical carriers must look for new ways to retain business. With a technology solution that supports curated benefits packages, medical carriers can provide protection for a consumer in all stages of life, whether that’s providing a way to purchase gap protection or student loan assistance. Join this session to learn how Benefitfocus is helping medical carriers meet the market demands of the consumer.

2:00 pm to 2:15 pm


2:15 pm to 3:00 pm

Taking the Consumer Experience to the Next Level

Demographic shifts are changing the workforce and employees' expectations around the experience with technology and service. In this panel discussion, you’ll hear from Benefitfocus carrier customers on how they're taking a more consumer-centric approach to engage their members, including mobile access, digital ID cards and data-driven design.

HR Innovation & Leadership: Strategies to Benefit Your Employees

Today’s employers are looking for new ways to add value to the employee experience. Hear from a panel of Benefitfocus employer customers that are on the cutting edge. You’ll learn more about the innovative strategies they’ve put in place to improve the lives of their employees, including around areas like wellness, communication, and benefits that increase employee engagement and satisfaction.

Customer #1: How to Create a World-Class Benefits Experience

Benefits teams today face a massive challenge. They often have fewer resources than they did just a few years ago; however, they also recognize the imperative to evolve their benefits strategy and communication to meet the needs of employees. In this session, Benefitfocus Director of Benefits and Wellness Misty Guinn will share the steps she took to create a world-class benefits experience for Benefitfocus associates, including the tools and services that helped along the way.

3:00 pm to 3:15 pm


3:15 pm to 4:00 pm

Interactive Workshop: Shape the Future of Benefitfocus Products

Be a part of the product development process by joining this interactive session lead by Benefitfocus’ user experience team. You’ll see how our research methodologies come to life as an active participant in this guided discussion focusing on benefits strategy. Plus, you’ll leave with ideas on how to apply this process in your own role.

What Today’s Employers Want Carriers to Know

How are employers engaging carriers today? How would they like to see the relationship and services strengthened? Join this panel discussion to hear directly from employers and their brokers on how they view important issues influencing benefits program design, including everything from the business to program costs to workforce needs and more. They’ll share how they’re thinking about balancing cost and value, the strategies driving changes to their benefit programs, and the expectations they have of carriers to help them innovate their benefit program options.

Product Showcase: Technology Tips & Tricks from Your Benefitfocus Peers

Year after year, you face the same challenge - to deliver the right benefit offerings while educating employees and keeping costs in check. In this session, Benefitfocus customers will showcase how they’re using the Benefitfocus Platform in innovative ways to successfully accomplish those goals. From communication tools to data-driven plan design, you’ll gain knowledge on the Benefitfocus products that can help you achieve your goals.

4:00 pm to 4:15 pm


4:15 pm to 5:15 pm

Gravity-Defying Leader: Innovative Approaches to Hyper-Growth Leadership

Josh LinknerCEOHyper-growth

With disruptive forces assaulting business from every direction, creativity has been labeled the single-most important business attribute. To succeed, leaders must be focused on creating a resilient culture where everyone’s engaged; a torrent of fresh, creative ideas needs to flow from every level of the organization. Top leaders then employ a secret weapon: a systematic approach to selecting and launching the ideas that will best drive growth and innovation. Josh Linkner weighs in with a fresh perspective on this critical leadership challenge. A highly successful serial entrepreneur and now a tech investor, Linkner shows leaders how to employ his simple but effective framework to ramp up the creativity and identify/launch ideas that will break through and defy gravity.

March 28, 2019

Breakout Sessions
Session topics and times are subject to change as new agenda items are announced.




8:00 am to 1:00 pm

One Place 2019 Campus Day

Join us at the Benefitfocus offices on Daniel Island for the final day of One Place 2019. What better way is there to end your time in Charleston than by touring our campus, meeting with your Benefitfocus team and sharing in some final networking time with your peers? Shuttles will be available to take you from your hotel to our campus and to the airport when it's time to leave.

Location: Benefitfocus Daniel Island Campus | 100 Benefitfocus Way, Charleston, SC 29403

See y'all in Charleston

Soak up the southern charm of Charleston's historic district and marvel at the preserved beauty as you experience the city's most elegant venues.

charleston landmark

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