One Place 2018 Agenda Overview

Your three-day One Place experience promises not to disappoint...



March 19
March 20
March 21
March 22
University Training Keynote Address General Session
  Breakout Sessions
Welcome Reception Evening Reception    

As a Benefitfocus customer, take advantage of the opportunity to become a power user when you register for Benefitfocus University pre-conference training on Monday, March 19. Sign up for one of the four full-day course options to go in-depth on a specific topic, or choose from a selection of one-hour courses to broaden your knowledge across multiple topics.

Individual courses are available for $125 each, or save $100 when you sign up for a full-day option with six hours of training for $650. Seating is limited.

*Benefitfocus University training is separate from the One Place conference registration and restrictions apply. See our FAQ for more details.

Thursday, March 22

Day 3 Sessions

7:00 am

Breakfast & Sponsorship Expo Employers Insurance Carriers Brokers Benefitfocus University CEU Credits Networking Technology
7:00 am to 8:15 am

7:15 am

Networking Breakfast Employers Insurance Carriers Brokers Benefitfocus University CEU Credits Networking Technology
7:15 am to 8:15 am

8:30 am

Creative-Centric Culture Mastering the Art of ‘Hustle and Float’ Employers Insurance Carriers Brokers
8:30 am to 9:30 am

We’re living in a state of workplace crisis. Our always-on, connected mentality coupled with the demand to keep up with a never-ending stream of creative output has resulted in a culture obsessed with hustling. We’ve become over-worked, over-scheduled, and overwhelmed. So, what can employers do to cope while maintaining their top talent? Join this session as Rahaf Harfoush, digital anthropologist, strategist, and award-winning author with a deep passion for exploring how technology is affecting the way we communicate, work, and play, uncovers the hidden forces influencing our beliefs about work, and leave with practical tips to make lasting change to your culture—in essence, how to manage your own ‘Hustle and Float.’

9:30 am

Break Employers Insurance Carriers Brokers Benefitfocus University CEU Credits Networking Technology
9:30 am to 9:45 am

9:45 am

Benefitfocus Idea Community: The What, Why and How Insurance Carriers
9:45 am to 10:45 am

Our customers are some of our biggest innovators, which is why we take their ideas seriously. Find out how in this session where we'll walk you through the process of what happens when an idea is submitted through our online Idea Community. You'll learn the steps we take to research, prioritize and deliver on your brilliant ideas, and how you can become more involved in bringing ideas to life.

The Secret to Scaling Your Benefits Team Employers
9:45 am to 10:45 am

No matter how helpful technology can be, employees still seem to crave human interaction when it comes to questions about their benefits. If you're already relying on limited resources and time, this can put a huge strain on how you serve your employees. Join this session to learn how you can scale your team with tools and services that enable you to efficiently meet the service level expectations of your employees while staying on track to execute a successful benefits strategy.

Open Enrollment Blueprint: Simple Steps for Big Results Employers CEU Credits
9:45 am to 10:45 am

You work all year long preparing for open enrollment, and you want to provide the best experience for employees when it comes to their important benefit decisions. You aren’t alone in this journey. In this presentation, you’ll gain insight into steps you can take throughout the year to ensure that employees, your team and organization experience a more successful and less stressful open enrollment. Plus, get tips on the simple, yet powerful features you can access now to save you time during your busiest season of the year.

Best Practices to Drive World-Class Data Employers
9:45 am to 10:45 am

We’re committed to raising the bar for benefits data to world-class status. But what does that mean? It means ensuring data accuracy, timeliness and visibility from the time we gather your requirements to the time a file is sent, and everywhere in between. Join this session to learn about the tools and best practices we're applying to deliver on our commitment to world-class data.

11:00 am

Big Business Change: How Benefitfocus Helps You Prepare Painlessly Employers
11:00 am to 11:45 am

Whether you’re introducing a new cohort of employees to benefits, merging multiple locations onto one enrollment experience or entering a company acquisition, there’s no reason to fret with Benefitfocus by your side. In this session, we'll share best practices for a smooth process and see how Benefitfocus supports your business when merging technology, communications and enrollment–making those big business changes seem small.

Shifting Your Strategy from Wellness to Wellbeing Employers Brokers
11:00 am to 11:45 am

You have the data, now harness its power. During this session, we'll explore how you can turn claims and behavioral data from numbers into insights that drive positive employee outcomes. You’ll leave with strategies to shift your focus from wellness to overall well-being, helping your employees take care of their health and wealth, while you boost employee satisfaction and engagement.

Simplify Benefits Billing & Payment in 3 Easy Steps Employers Brokers
11:00 am to 11:45 am

The more variety you add to your benefits package, the greater your ability to address the needs of your workforce. Additional benefits also promise more complexity for your already tedious and time-consuming billing processes. Find out how you can offer more without adding on to your team's workload. In this session, you'll learn how Benefitfocus can work with you to streamline the monthly billing and payment process in just three simple steps.

Discover the Recipe to True Customer Success Insurance Carriers
11:00 am to 11:45 am

When you invest in Benefitfocus, you’re not just making a technology purchase; you’re connecting with a community of Customer Success professionals that provide the knowledge and service expertise to help you and your company succeed. In this session, you’ll meet several partners who will walk you through a customer journey built around industry standards. The team will highlight the best practices for an ideal customer success relationship and useful tips to increase engagement and satisfaction. You will leave with a stronger understanding of the Customer Success Organization and gain insight into the value these relationships provide.

11:45 am

One Place 2018 Finale Employers Insurance Carriers Brokers
11:45 am to 12:15 pm

You’re heading home with new connections and knowledge for the year ahead. But before you do, we’ll wrap up with key takeaways and share some of our favorite moments from the conference. Plus, you’ll be ready to stay connected with a first look at the many ways you can stay involved in the Benefitfocus community throughout 2018 and until we meet again at One Place 2019!