Join Us at One Place 2017 for the 2nd Annual Celebrate Community Awards

The Celebrate Community Awards recognize Benefitfocus customers and partners that have realized amazing results by working with Benefitfocus to transform the benefits experience for their employees and consumers.

Thank you for your nominations! Voting is now open through January 20 for the 2017 awards! To learn more about the nominees in each category, click on the icons below and scroll through the nominee descriptions. Then use the drop downs to cast your vote for our 2017 winners, who will be announced on March 15 at One Place 2017 in Orlando, Florida.

Categories

Outstanding Communication Award

Recognizes customers and partners who utilize the BENEFITFOCUS® Marketplace to promote personalized communication tools to drive benefits education, corporate awareness and employee engagement.

Design Innovation Award

Recognizes customers and partners for creative site design that fosters corporate brand awareness and influences member participation, engagement and program adoption.

Benefitfocus Community Leadership Award

Recognizes exceptional leadership for Benefitfocus community members who take initiative to share their industry knowledge and experience to support advancement of the overall community.

Technology Excellence Award

Recognizes organizations that create or implement products and services to reduce administrative costs, establish efficiencies and implement strategies to achieve important corporate goals.

Giving Is Good Award

Celebrates organizations that promote charitable and volunteer programs to engage their workforce and make a difference in their community.

Outstanding Communication Award

Blue Care Network of Michigan

Carrier

Blue Care Network of Michigan, a nonprofit health maintenance organization with about 807,000 members, strives to provide those members with affordable health care and a better quality of life. It recognizes that communicating important health information to members is an essential part of creating a better quality of life for them, and through Blue Cross Health and Wellness, powered by WebMD®, it gives members 90,000+ tips and tools for improving health and wellness. Additionally, it makes financial health and communication an imperative by using eBilling to provide its members with an easy-to-understand bill and simple payment process.

Outstanding Communication Award

Blue Cross and Blue Shield of North Carolina

Carrier

Through its work with doctors, hospitals and others in the community, Blue Cross Blue Shield of North Carolina (BCBSNC) is “committed to making the health care system in North Carolina better,” and recognizes the importance of communication with these various groups in improving health care. BCBSNC relies heavily on Benefitfocus eEnrollment, including HR Notes, to simplify communication with its groups and 870,000+ members, which is especially important when communicating with such large groups as the state health plan.

Outstanding Communication Award

Blue Cross Blue Shield of Michigan

Carrier

Blue Cross Blue Shield (BCBS) of Michigan makes a commitment to its customers “to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care.” Communication with its customers and members is critical to fulfilling this commitment, with an important, and often overlooked, area of communication being with customers and members about their bills. BCBS of Michigan utilizes Benefitfocus eBilling to give customers a bill they’ll understand and a convenient payment process. In addition, Brandon Wisnieski, IT - MDSS MembersEdge Systems, who leads BCBS of Michigan’s eBilling team, constantly communicates with Benefitfocus and with its customers to ensure processes and communication execute smoothly.

Outstanding Communication Award

CareFirst

Carrier

As the largest health care insurer in the Mid-Atlantic region, CareFirst serves 3.2 million members, and communication with these members is a top company priority. CareFirst communicates through a variety of mediums, including its corporate website, television, radio and social media, as well as directly through customer service, member surveys and emails and written correspondence. However, CareFirst believes that its associates remain its best communication resource. According to CareFirst’s Sean Patterson, “We believe the ability of our associates to communicate effectively with transparency and a dedication to superior customer service is what allows CareFirst to be considered a leader within our market, the community and the health care industry.”

Outstanding Communication Award

Premera Blue Cross

Carrier

The largest health plan in the Pacific Northwest, Premera Blue Cross uses the Benefitfocus Platform to provide its members and groups a simplified enrollment experience and clear communication. According to Premera vice president Dave Young, “Communication is the backbone of our everyday operations. Being transparent and clear with our customers allows us to provide knowledge and information in a timely fashion.” Premera can quickly and easily post information for all groups through the HR Admin role and within its Small Group Marketplace. “This tool has made it simple to communicate to over 1,100 groups and 66,000+ members,” said Young, which is why Premara plans to add 5,000 more groups to the platform.

Outstanding Communication Award

American Eagle Outfitters

Employer

Clothing and accessories retailer American Eagle Outfitters (AEO) began using Benefitfocus Marketplace in June 2016, with enhanced employee communication being a primary reason for its implementation. Prioritizing strategic placement of communication tools in the enrollment experience, AEO worked with Benefitfocus to add a pop-up during the enrollment workflow that would allow employees to access ALEX, Jellyvision’s virtual benefits counselor, who provides educational benefits information. Using the Benefitfocus Marketplace’s analytics, employees can also access past claims data as a way evaluate plan options, gaining visibility into total costs. These communication tools give AEO employees the confidence to make educated decisions about their medical insurance.

Outstanding Communication Award

Carolinas HealthCare System

Employer

As a part of its comprehensive strategy to address the changing health care landscape, Carolinas HealthCare System (CHS) launched a single medical benefits plan for its entire workforce of nearly 35,000 employees in 2016. This transformation required significant planning and communication, and a three-year transition began in 2013 with the addition of a CDHP with an HSA, along with two other options. In anticipation of increased employee questions, CHS implemented Benefit Service Center in 2015, which received 14,000+ calls during its two-week open enrollment. CHS and Benefitfocus then analyzed OE results to further improve employee service in 2016, contributing to the “best benefit enrollment years CHS has ever had,” according to Melinda Daniel, AVP of Worker’s Compensation.

Outstanding Communication Award

Designer Shoe Warehouse (DSW)

Employer

According to Erin Bowns, Benefits and Wellness Specialist at retailer DSW, outstanding communication means providing relevant, engaging communications that make benefits easy to understand. “Our strategy is to reach our associates with just in time, impactful, easy-to-digest information.” To do this, DSW uses email, texts, mailings, newsletters, posters and more. DSW utilizes Benefitfocus Communication Portal to house all benefits-related information, including custom videos on topics like 401(k), HRA and FSA. DSW’s emphasis on communication has paid off; although no action was required during its passive open enrollment, 75 percent of associates logged into the system, thanks to targeted communication encouraging actions like signing-up for an FSA or setting-up a beneficiary.

Outstanding Communication Award

Sika Corporation

Employer

Sika Corporation, a New Jersey-based supplier of specialty chemical products and industrial materials, moved from paper-based forms and plan documents to Benefitfocus Marketplace in 2016, completing its first web-based enrollment in November. With over 1,600 employees, Sika chose the platform not only to simplify enrollment, but also to streamline benefits communication, which previously relied on email and in-person meetings. Adding the Communication Portal to its toolset as a central location for all documents, videos, etc., was essential to Sika’s communication strategy, as was utilization of reporting to drive communication to employees who had, or hadn’t, selected benefits as OE progressed.

Outstanding Communication Award

The North Carolina State Health Plan

Employer

The North Carolina State Health Plan (Plan) utilizes Benefitfocus Marketplace to support its strategic goals, one of which is to improve the member experience. To help accomplish this, the Plan worked closely with Benefitfocus to enhance its benefits enrollment experience and benefits communication. It partnered with Benefitfocus Media to create an Open Enrollment (OE) video that guided members through the enrollment process. The Plan added extensive custom messaging throughout the member experience to communicate important dates and actions. Additionally, the Plan utilized the Benefit Service Center to effectively expand its benefits team during OE, a time with a high volume of member questions.

Outstanding Communication Award

Valencia College

Employer

With 1,700 benefits eligible employees across seven campuses, Valencia College understands the importance of communication planning. Valencia uses Benefitfocus Communication Portal to provide its employees 24/7 access to all their benefits information. But with a diverse workforce, it recognizes the need to communicate via many channels, offering a central benefits phone line and email address, company news blog and weekly newsletter. During open enrollment, each campus offers time in the computer lab with an HR representative, so employees who don’t have computers can enroll. When Valencia recently transitioned insurance carriers, it surveyed employees to find out what they cared about most and used the results to target OE communication.

Outstanding Communication Award

Aflac

Partner

Founded in 1955, Aflac provides voluntary benefits for income- and asset-loss protection and supplemental medical insurance, such as short-term disability, life, accident, cancer, critical illness, hospital indemnity, dental and vision. In order to provide the right level of protection to the 50 million+ lives it covers worldwide, Aflac prioritizes communication with all its customers and stakeholders – individuals and families, employers, brokers and partners like Benefitfocus. According to Aflac’s Kevin McFadden, Group Representative, Broker Sales, “Communication is critical to our company. We feel that strong communication is one of the most important pieces of forming and maintaining any successful partnership. Communication develops synergy, trust and transparency.”

Outstanding Communication Award

HealthSherpa

Partner

HealthSherpa’s mission is “to help every American feel the comfort and security of having health coverage.” Communication plays an essential role in fulfilling this mission, making insurance easier to understand, faster to sign up, and simpler to use. HealthSherpa has streamlined communication to the part-time workforce through targeted messaging that helps inform individuals about medical insurance, leveraging partnerships with Benefitfocus and employer groups, as well as executing creative campaigns designed to reach this unique, non benefits eligible population. HealthSherpa’s licensed brokers communicate with consumers via chat, phone, email, and through appointments to help individuals navigate their health insurance options.

Outstanding Communication Award

ID Watchdog

Partner

Every two seconds an identity is stolen, creating a devastating situation for the victim, and for his/her employer, with the average person requiring 330 hours of workday time to resolve an ID theft case on his/her own. Providing identify protection services to employer groups, ID Watchdog recognizes that education and clear communication are critical components of voluntary benefits selection, and its Marketing Integration Guide contains suggested content for enrollment platforms, screenshots of recommended layouts and landing page designs, educational one pagers, FAQs and more. Since the guide’s inception about a year ago, ID Watchdog has reduced average onboarding time by about 5 percent, getting more employees the services they need faster.

Design Innovation Award

CDPHP

Carrier

Capital District Physicians’ Health Plan (CDPHP)’s mission is to “provide quality health care at a reasonable cost for our subscribers and operate CDPHP as a model for the delivery, financing and administration of health care services.” One of the ways CDPHP accomplishes this is through its work with insurance brokers, and CDPHP’s continuous investment in its eSales platform simplifies the workflow for its brokers. CDPHP partnered with Benefitfocus to introduce Plan Mapping into the 2016 Winter Software Release, enabling brokers to map groups from one plan to the next seamlessly with only a few mouse-clicks, which ultimately translates into an enhanced experience for its groups and consumers.

Design Innovation Award

HealthNow New York Inc.

Carrier

HealthNow New York Inc. (HeathNow), the leading health care company in Western New York, began providing health care services to groups and individuals in the region in 1936, and since that time, it has adapted its technology and processes to provide customers with a simple and streamlined experience. HealthNow recently updated its eSales workflow to increase automation, which has also increased broker utilization and internal sales productivity. In addition, with a goal of increasing HR Admin utilization of eEnrollment, HealthNow initiated innovative configuration changes to optimize platform performance. With the constant evolution of health care and technology, HealthNow continually looks for ways to better serve its customers and its 213,000+ members on the Benefitfocus Platform.

Design Innovation Award

AutoZone, Inc.

Employer

In 2016, AutoZone implemented Benefitfocus Marketplace, and at every step of the implementation process, its human resources team kept the employee experience in mind. Understanding the need to create a seamless, easy-to-navigate and recognizable experience, AutoZone implemented the Communications Package and Guided Shopping. It used custom background images to ensure the branding of its enrollment site replicated the branding of its stores and created Q&A specific to its employees’ needs. Its use of inbound and outbound single sign-on (SSO) resulted in employees’ ability to efficiently move from Benefitfocus Marketplace to benefit providers in less time, and without knowing they’ve ever left AutoZone’s enrollment site.

Design Innovation Award

California Institute of Technology

Employer

California Institute of Technology (Caltech) created a unique and innovative experience for its 13,000 employees during its 2017 member enrollment. It worked closely with Benefitfocus to collect user feedback and create a customized enrollment experience. Caltech implemented advanced branding and leveraged its manual of style to ensure the site’s design was on brand. Updates to the enrollment workflow included SSO to its retirement provider, creating a seamless enrollment process for Caltech’s employees with custom information displayed in a clean and precise manner. Caltech’s work with Benefitfocus benefited the entire community, as their collaboration led to the development of new features, such as easy decline, that were included in the 2016 Fall Release.

Design Innovation Award

Sika Corporation

Employer

When moving from paper-based enrollment to Benefitfocus Marketplace in June 2016, Sika Corporation, a New Jersey-based supplier of specialty chemical products and industrial materials, had one main goal – provide a positive experience for its employees, which meant ensuring the site design was fresh and easy-to-use for its 1,600+ employees. Sika leveraged the content management, communication and mobile enrollment capabilities of Benefitfocus Marketplace to provide this experience and saw great results – 100 percent login and changes for its non-union population.

Design Innovation Award

Blooom

Partner

Blooom, the only online platform of its kind, specializes in ongoing asset management for the 90 million Americans who struggle to understand the complex choices within their employer-sponsored retirement accounts. Its web design and content needed to reflect the simplicity upon which it based its financial advice and management, so Blooom replaced financial jargon with plain English. And instead of complicated charts and graphs, Blooom depicts a retirement account’s health with a flower image. Its simple 401(k) analysis and sign-up process takes less than five minutes, and instead of a 1-800 number, Blooom employs a streamlined chat feature for support. Blooom has truly designed an easy-to-understand retirement solution for its clients!

Design Innovation Award

HealthSherpa

Partner

HealthSherpa has trail blazed the path to a simplified enrollment process, for both employer partners and consumers, as they navigate the federal and state-based marketplaces. With the end-user in mind, its features and site design are based on consumer research, including 1:1 interviews and focus groups. Consumers are able to utilize HealthSherpa’s dynamic set of tools, including decision-making rulers and on-demand term definition, to either self-direct enrollment or engage with licensed brokers seven days a week via chat and email right on the enrollment platform.

Design Innovation Award

RedBrick Health

Partner

At RedBrick Health, innovative design is all about creating an engaging experience that encourages users to positively change their behaviors and promote health and well-being. RedBrick creates interactive and visually-appealing experiences through its tools, including health assessments, biometric screenings, virtual health coaching, a wellness tracker and challenges. In designing these tools, RedBrick employs industry research, customer discovery sessions and user feedback to create a platform that adapts to industry and customer needs, recognizing the value in listening to consumers and understanding what they are trying to accomplish. For example, RedBrick will update its mobile app in 2017 based on extensive user research and testing.

Design Innovation Award

WageWorks

Partner

WageWorks empowers people to lead healthier, happier and more productive lives by simplifying the complex world of consumer-directed benefits. Its goal is to make benefits programs easier to understand and use so that everyone can take advantage of pre-tax savings. As more companies sign-up for, and encourage their employees to enroll in, money-saving consumer-directed benefits, including Flexible Spending Accounts, Health Savings Accounts and an expansion of commuter benefit options, WageWorks recognized the need to help users navigate these options open enrollment. It partnered with Benefitfocus to do so, utilizing WageWorks and Benefitfocus tools, such as widgent, to enable many employees and HR leaders tackle open enrollment season head-on.

Benefitfocus Community Leadership Award

Blue Cross Blue Shield of Massachusetts

Carrier

Blue Cross and Blue Shield (BCBS) of Massachusetts has been an industry leader since its inception, when it was the first organization of its kind to offer statewide insurance coverage for hospital stays. It continues to be a leader in the health care industry and in the Benefitfocus Community. Edna Quintana, IT Finance Solution Delivery, who supports BCBS of Massachusetts’ work with Benefitfocus on the eBilling platform exemplifies this leadership. She actively engages with BCBS of Massachusetts’ customers and the Benefitfocus team and pursues ways to enhance the partnership, product and presence in the industry.

Benefitfocus Community Leadership Award

CareFirst

Carrier

CareFirst is a valuable partner to Benefitfocus and members of the Benefitfocus Community. It plays an active role in the Blues Advisory Council, which was created to align business needs and strategies for health insurance carriers, advise on innovations and technology and establish a framework for shared development. In addition, CareFirst plays an active role in the release process, working with Benefitfocus to review and test all scheduled releases. CareFirst models open and consistent communication with its Benefitfocus team, which allows Benefitfocus to make enhancements based on that feedback, ultimately benefiting the entire community.

Benefitfocus Community Leadership Award

Impax Laboratories, Inc.

Employer

At Impax Laboratories, Inc. (Impax), being a leader in the benefits industry means several things: first, providing a wide variety of benefits to attract and retain employees that meet its employee’s needs at a competitive price; second, providing access to learn about and use benefits in the quickest and easiest ways possible; third, always remaining current with ever changing regulatory compliance. Impax’s core values include Collaborate, Accountability, Respect and Excellence, all of which are essential qualities of leaders. It displays these values through its involvement in the Benefitfocus Community by networking with other community members, serving as a reference for potential customers and recently partnering with Benefitfocus to speak at SuccessConnect as a featured thought leader.

Benefitfocus Community Leadership Award

Snohomish County Public Utility District

Employer

Snohomish County Public Utility District has become one of the most active members in the Benefitfocus community. Valuing interaction with industry peers, Snohomish hosted the West region’s first One Place Local in 2016 as a way to collaborate, learn from each other and stay on top of industry trends. Through the One Place 365 Idea Community, its team members play an active role in shaping Benefitfocus’ product direction and supporting other customers. Point B’s Karen Wren remarks that Dana Pollow, Employee Resource Consultant at Snohomish is “an amazing resource…Dana and her Snohomish County PUD compatriots ask great questions and are always quick to offer any support they can.”

Benefitfocus Community Leadership Award

The Limited

Employer

One of The Limited’s brand promises is to invest in you, so you can too. It believes: “You put care into being your best everyday – and you deserve a partner that consistently exceeds your expectations”. The Limited extends this promise beyond its customers to the Benefitfocus Community, truly serving as a partner and exceeding expectations. The Limited hosted One Place Local in 2016, with one of the event’s largest turnouts. Through the Heartbeats Program, The Limited frequently shares its experiences and success strategies with others. “We have a family-like commitment to each other, our partners and the benefits community as a whole,” said Katie Gausepohl, Senior Benefits Manager.

Benefitfocus Community Leadership Award

Aflac

Partner

For Aflac, community leadership is all about creating relationships that benefit all groups involved. In the Benefitfocus Community, this means Aflac, Benefitfocus, their mutual customers and employees of those customers. Recognizing the importance of voluntary benefits in today’s health care landscape, Aflac works closely with the Benefitstore team to create a partnership that provides positive outcomes for their consumers. According to Aflac’s Kevin McFadden, Group Representative, Broker Sales, “There is not a day that goes by where communication does not happen with a member of the Benefitstore team…we truly understand the Benefitstore model, and ultimately, that will create consistent and positive experiences for our customers.”

Benefitfocus Community Leadership Award

Equifax

Partner

Since its inception in 2012, the specialized Equifax team of Affordable Care Act (ACA) experts has been a leader in guiding employers of all sizes toward compliance. Benefits professionals turn to Equifax for the latest ACA information to keep compliant with ever-changing regulations, forms, and deadlines, and Equifax’s ACA team has become thought leaders in the industry. In 2016, the team’s contributions to improve awareness on key pieces of the ACA included 200+ training sessions, 15 thought leadership webinars, 10+ blog posts, two thought leadership white papers, and MyTaxForm.com, a specialized website to educate employees and employers about form 1095, which received nearly three million visits in 2016.

Benefitfocus Community Leadership Award

HealthSherpa

Partner

HealthSherpa is committed to its relationships with partners and end users alike. This year HealthSherpa began collaborating with Benefitfocus to create a streamlined enrollment process for part-time employees. Due to its unique ability to provide a concierge-like service to this population, mutual customers of Benefitfocus and HealthSherpa view HealthSherpa as an instrumental part of their efforts to attract and retain part-time employees - traditionally a tough group to engage. Prioritizing the development of products, tools and a customer support team that directly match the population it serves, HealthSherpa’s licensed consumer advocates mirror the demographic of Benefitfocus Marketplace enrollees to ensure their engagement with consumers is knowledgeable and empathetic.

Benefitfocus Community Leadership Award

Transamerica

Partner

With roots going back over 100 years, Transamerica is a leading provider of insurance and financial products to over 27 million customers today. Transamerica partners with Benefitfocus through Mercer Marketplace, the Benefitstore and Benefitfocus Life and Ancillary Advisory Council, in which it helps drive future development needs in the voluntary market. According to Benefitstore’s Regional Manager, Matthew Middlebrooks, Alan Marshall, Transamerica’s Vice President, E-Commerce Practice “regularly shares updates from around the industry with us, which allows for our consultants to be on the cusp of changes our clients and prospects need to know.” The engagement between Transamerica and Benefitfocus allows each company to better serve its customers.

Technology Excellence Award

Anthem Health Plans of Virginia, Inc.

Carrier

Anthem Health Plans of Virginia (Anthem VA) is committed to using innovative solutions to exceed the expectations of its customers and members. Anthem VA utilizes Benefitfocus eEnrollment, eBilling and eExchange to simplify enrollment, billing and data exchange processes for its customers. Once members have selected and enrolled in their plans, Anthem provides tools for convenient access to health care, like the Anthem Anywhere app and LiveHealth Online, which allows members to see a doctor or therapist face-to-face from their computer or mobile device. When members log in to LiveHealth Online through the web or app, they see a list of doctors available and ready to talk 24-7.

Technology Excellence Award

BlueChoice HealthPlan

Carrier

Serving South Carolina, BlueChoice HealthPlan (BCHP)’s mission is “to deliver diversified, affordable and high quality health coverage to [its] members to help them achieve optimum health and wellness.” One way it accomplishes this mission is through using innovative technology to improve efficiency and quality. BCHP’s use of eEnrollment, eDirect, eBilling, and eExchange allows it to cater to all markets, effectively reaching more members. Over 15 years, Benefitfocus and BCHP have worked together to develop these solutions to meet its associate and member needs. According to Travis Faulds, Assistant Vice President, BlueChoice HealthPlan, BCHP “has enjoyed success by having a commitment to making incremental improvements to products, processes and the working relationships over time.”

Technology Excellence Award

Florida Blue

Carrier

To fulfill its mission of helping people and communities achieve better health, Florida Blue continually seeks innovative and creative ways to meet the needs of its customers. It works closely with Benefitfocus, utilizing eEnrollment, eBilling and eExchange to streamline processes for benefits enrollment, billing and data exchange and to simplify the user experience. Additionally, at floridablue.com, members can access a variety of self-service tools 24/7 from their computer, smartphone, or tablet, such as complete benefit details, monthly state of claims and health resources. It also offers online tools to compare different aspects of coverage, such as the drug comparison tool.

Technology Excellence Award

Optima Health

Carrier

Optima Health’s mission is to improve health every day, and it is committed to utilizing technology to help accomplish this mission. Optima is currently implementing Benefitfocus eEnrollment to provide an enhanced enrollment experience for its users, and eEnrollment will join a host of other technologies it provides to improve health every day for its customers, including MyOptima mobile app, MD Live and MyLife MyPlan. MD Live provides members with virtual appointments, effectively delivering on-demand access to affordable, quality health care, while MyLife MyPlan shows members how to get started, stay motivated and exceed their health improvement goals through  personal health assessments, Staying Healthy programs and Managing Meds tools.

Technology Excellence Award

American Eagle Outfitters

Employer

In order to allow its HR team to spend more time on strategic initiatives, American Eagle Outfitters (AEO) recently implemented several technology enhancements, including Benefitfocus Marketplace, which enabled important advances in providing AEO employees with the benefits they need. With an average age of 28, 73 percent of AOE’s population was enrolled in PPOs in 2016, which translated to them being over-insured and paying more than needed. For its 2017 open enrollment, AEO exceeded its goals with 46 percent migration out of PPO plans and over 300 percent increase into HDHPs. AEO also rolled out benefits, such as dental, vision and accident insurance, to its part-time population via Benefitstore direct bill.

Technology Excellence Award

Premier Consulting Associates

Employer

With the ever-increasing cost of health care, Premier Consulting Associates recognizes the importance of making data-driven decisions and partners primarily with self-funded groups who seek insight into their plan’s financial and clinical performance. Utilizing Benefitfocus Advanced Analytics, Premier provides its clients with data insight needed to make data actionable through easy-to-understand progress reports that simplify the data. A great example is the identification of current and potential High Cost Claimants through bracketed spending analysis, which enables the group to notify reinsurance carriers, ask critical questions of medical carriers and predict the future impact of High Cost Claimants on medical and pharmacy spend.

Technology Excellence Award

RHA Health Services

Employer

After being acquired in 2015, RHA Health Services began the process of becoming a consolidated company, which included implementing a new benefits strategy, launching a new 401K and Deferred Compensation plan, creating an employee wellness program and completing ACA reporting for both companies. With 5,000+ employees and only three staff members on the benefits team, RHA used technology to extend its capacity in order to achieve these objectives. RHA worked closely with Benefitfocus to develop new Hire and open enrollment videos, which were essential to communicating to employees over 400 locations. In addition, RHA implemented Benefit Service Center which supported 2,000+ employees during open enrollment as well as ACA reporting and a Dependent Verification audit.

Technology Excellence Award

Sika Corporation

Employer

Since June 2015, Sika Corporation, a New Jersey-based supplier of specialty chemical products and industrial materials, has made significant investments in its technology to enhance engagement with employees and to streamline many of their activities. Sika created a company intranet, implemented SuccessFactors for human resource functions, such as onboarding and performance management and has increased its use of web-based trainings to educate employees. Sika recently added Benefitfocus Marketplace for benefits management, and its first web-based enrollment, which completed in November 2016, resulted in increased employee participation and satisfaction.

Technology Excellence Award

The North Carolina State Health Plan

Employer

The North Carolina State Health Plan (Plan) is committed to providing its members a seamless and easy-to-use experience and partnered with Benefitfocus to deploy a new user interface for its member role and implement workflow enhancements to simplify the enrollment experience. This included adding a link to their Health Cost Estimator tool, which enables member to input information like medical history and prescriptions to assist members in finding the best plan option for their family. Additionally, it integrated wellness programs into the benefits management experience; members can now complete wellness activities in the system, and business rules drive application of premium wellness credits for that member. Data is then transmitted electronically to effectively communicate participation to the Plan's other applicable vendors.

Technology Excellence Award

Equifax

Partner

Due to the complexity of the Affordable Care Act (ACA), employers have relied on data and technology partners like Equifax and Benefitfocus to support compliance. Equifax’s specialized ACA team worked extensively with Benefitfocus to establish two standard data feeds for all mutual clients within the ACA community. The result of their collaborative efforts is a feed that allows Benefitfocus to quickly extract and deliver accurate IRS reporting data to the Equifax ACA Management Solution system monthly and an enhanced eligibility feed that delivers eligibility results to Benefitfocus daily. Together, Equifax and Benefitfocus have managed ACA compliance for over 160 mutual clients and 1.6 million employees, saving countless administrative hours.

Technology Excellence Award

HealthSherpa

Partner

HealthSherpa provides a simple way for individuals and families to compare and enroll in Federal Marketplace plans. Having processed 700,000+ Marketplace enrollments, it is one of the top platforms in terms of volume behind healthcare.gov. HealthSherpa excels in building a dynamic site that supports a high volume of activity around key deadlines. And through integration with Benefitfocus, it easily calculates subsidy eligibility, streamlines enrollment for singles and families, and educates millions on tax implications for non benefits eligible employees who may be going without health insurance. In addition, HealthSherpa continuously utilizes consumer research, along with the latest technology, to update its solution and maximize user satisfaction.

Technology Excellence Award

HRchitect

Partner

Benefitfocus certified system integrator, HRchitect is dedicated to assisting Benefitfocus customers with implementation of their solutions, demonstrating technology excellence through its utilization of tools and strategies to achieve greater customer satisfaction. HRchitect leverages several technologies to track project progress and foster collaboration, including TeamGantt for project schedule display and progress tracking, Box for document sharing and collaboration and Adminitrack for detailed testing issue management. These tools have resulted in efficiencies for HRchitect and its customers. For example, using an old version of a key document is a common project error. Through use of a document-sharing solution, HRchitect minimized that risk and reduced email traffic by an estimated 10 percent.

Technology Excellence Award

RedBrick Health

Partner

Founded in 2006 with the goal of “reinventing the way that employers manage heath care costs”, RedBrick Health provides wellness solutions to employers, health plans and health systems that combine innovative technology with behavioral science and data analytics, utilizing the latest social, mobile and web technologies to engage with and create unique experiences for users. RedBrick partners with Benefitfocus to provide wellness solutions to employer groups, with single sign-on capabilities from Benefitfocus Marketplace, and its solutions integrate with other popular apps and devices. However, the best part about RedBrick’s technology is that it’s creating results; a recent study showed both clinical health improvements and health care cost reduction for RedBrick customers!

Technology Excellence Award

SAP SuccessFactors

Partner

SAP SuccessFactors provides a suite of cloud-based human capital management software, including solutions for onboarding, learning management, performance management, recruiting, succession planning and HR analytics. Since 2015, SuccessFactors has partnered with Benefitfocus to deliver an integrated solution to customers in the US. This solution establishes efficiencies by reducing the need for manual steps and duplication of efforts when it comes to enrollment, communication and benefits management, which has helped companies achieve corporate goals of reducing benefits management costs while increasing employee satisfaction.

Giving Is Good Award

Blue Cross and Blue Shield of Louisiana (BCBSLA)

Philanthropic work is essential to BCBSLA’s mission to improve the health and lives of Louisianans. It established the BCBSLA Foundation to support health and education-related causes, such as the Smart Bodies program, which teaches elementary students about nutrition and fitness. Additional to the Foundation, BCBSLA supports community involvement through charitable contributions and employee volunteerism, recently displaying its community commitment through response to devastating floods. BCBSLA immediately set-up assistance programs for employees and customers, including two weeks paid leave for all affected employees, free onsite daycare while children were displaced from school, and for customers, early prescription refills, expansion of its Preferred Care PPO network, replacement of durable medical equipment and first-dollar coverage of tetanus shots.

Giving Is Good Award

Blue Cross of Idaho

Carrier

Blue Cross of Idaho (BCI) is committed to the communities in which its employees live and work, believing that making Idaho healthier isn’t just about providing insurance, but also supporting volunteer and financial investments that make a difference. It established The Blue Cross of Idaho Foundation for Health to improve health in Idaho, with focus on childhood obesity prevention, access to care and community events and giving. Additionally, BCI’s employee volunteer group, the Blue Crew, donated about $6,000 and 450 volunteer hours to various philanthropies in 2016, including Junior Achievement, Rake Up Meridian, Dress a Child and the Pink Ribbon Tour Event, which supports area cancer patients and their families.

Giving Is Good Award

Hawaii Medical Service Association (HMSA)

Carrier

Hawaii Medical Service Association (HMSA) has a vision of a healthier Hawaii, which it is realizing through its corporate work and community involvement. HMSA has three neighborhood centers where individuals can access information on topics like general health and well-being, health plan options and health care reform. At these centers, members can pay bills or talk to experts about claims. HMSA also holds community events, such as educational seminars and screenings, at the neighborhood centers. In addition, HMSA is involved with philanthropic organizations that support the community and its vision, including United Way, Blood Bank of Hawaii, March of Dimes, American Heart Association and the Hawaii Foodbank.

Giving Is Good Award

Healthcare Management Administrators

Carrier

Since its founding in 1986 in the Pacific Northwest, Healthcare Management Administrators (HMA) has been committed to the health of its employees and the communities it serves. As an example of this commitment, HMA spent time during its annual meeting in March giving back to local charities. Employees donated 377 pounds of food and household supplies for Hopelink and put together toiletry packs to support teenage foster children for Tree House. Additionally, a team of HMA employees participated in the Seattle Big Climb, raising more than $7,500 for the Leukemia Lymphoma Society. With HMA matching 100 percent of these funds, the total contribution to the Society exceeded $15,000!

Giving Is Good Award

BJ's Restaurants, Inc.

Employer

BJ's Restaurants, Inc. supports charitable activities through two foundations: the BJ’s Restaurants Foundation and the Give a Slice Foundation. The BJ’s Restaurants Foundation champions charities benefiting children’s health care and education. Through its TASC (Team Action to Support Communities) Force program, it rewards efforts of team members who volunteer in their communities with programs like the Special Olympics, local food banks and blood drives, giving over $400,000 to 125+ charities each year. Through the Give a Slice Foundation, BJ’s team members donate a “slice” of their paychecks to a fund supporting team members during times of crisis, such as illness or loss of a family member, with donations exceeding $250,000 annually.

Giving Is Good Award

Designer Shoe Warehouse (DSW)

Employer

DSW’s goal of being its associates’ favorite place to work drives its philanthropic program, Shoe Lovers Care, through which associates are encouraged to discover their own philanthropic passions. At DSW’s Home Office, a team organizes monthly volunteer events to expose associates to the many nonprofits serving the community, such as Ride2Recovery and Special Olympics. In 2016 associates company-wide volunteered 3,600+ hours with over 70 organizations and earned $391,000 in donations. On top of that, DSW and its associates pledged and fundraised almost $600,000 for the United Way, hosted blood drives for the American Red Cross, donated shoes to Soles 4 Souls, mentored youth through Big Brothers Big Sisters and more!

Giving Is Good Award

Hard Rock International

Employer

Since Hard Rock International launched in 1971, its mission has been to do well by doing good. Its mottos of "Love All - Serve All", "Take Time to be Kind", "Save the Planet" and "All is One" shape the philanthropic causes it supports, which include autism awareness, cancer prevention and disaster relief. In 2016 Hard Rock International created the Hard Rock Heals Foundation, which champions that music is power. Focused on funding music-centric health and wellness programs worldwide, the foundation partners with organizations immersed in music philanthropy, such as Musicians on Call, a charity that brings music to the bedsides of patients in health care facilities.

Giving Is Good Award

IKEA

Employer

According to Mary Shanahan, Benefits Operations Manager at IKEA, the company champions improving lives in the communities it touches, emphasizing programs that benefit families and children, both globally and locally. Through the Eye Witness program, IKEA co-workers create videos about international missions they want to support, and 10 are selected to have their travel paid for each year. Locally, the Life Improvement Co-worker Challenge enables co-workers to nominate charities to win a makeover. Recent recipient Eastside Family Emergency Shelter wanted to provide a place where residents could feel comfortable and welcome, so IKEA volunteers painted the shelter, furnished spaces to be more inspiring, and even created a new classroom.

Giving Is Good Award

McGraw-Hill Education

Employer

McGraw-Hill Education (MHE)’s giving campaign, Red Cube Cares, encompasses corporate giving initiatives while also encouraging employees to donate to their favorite charities by matching donations up to $2,500 annually. Employees get involved with a variety of philanthropic activities. For example, in the Fall of 2016 alone, MHE’s New York City, San Francisco and Canadian offices filled back-to-school bags; the New Jersey office fed 32 families for Thanksgiving; the Columbus office participated in two local cleanup projects; the Boston office made back-to-school outfits for kids living in low-income and homeless situations, and the Dubuque office collected items to support victims of domestic violence.

Giving Is Good Award

Zions Bancorporation

Employer

Zions Bancorporation’s goal is to create value —for its clients, communities and employees. Through donations, sponsorships and scholarships, it supports hundreds of causes every year, and its employees provide thousands of community-service hours. The Paint-a-Thon, a great example of Zions’ service, began in 1991 when employees rallied their families to brighten up 10 homes along Utah’s Wasatch Front with a fresh coat of paint. That effort grew into a formal program, which has helped low-income, elderly, disabled and veteran homeowners maintain their independence and dignity for 26 years. Since its inception, Zions employees have painted 1,090 houses and donated over $1 million to beautify homes in Idaho and Utah.

Giving Is Good Award

Aflac

Partner

Aflac recognizes that companies have the ability to impact the world around them; it calls this leaving its “duckprints.” And to Aflac employees, this means serving others, giving back to communities, protecting the environment and behaving ethically. Each year, Aflac gives hundreds of employees a day of paid time off to volunteer with Habitat for Humanity. In 2015, 275 employees volunteered 2000+ hours, building 10 homes. Aflac also focuses on childhood cancer research and treatment, and since 1995, it has donated over $111 million to the cause. Through its SmartGreen Program, Aflac supports green initiatives, such as its Arbor Day Tree Giveaway, Earth Day and Alternative Commute.

Giving Is Good Award

Prudential Financial, Inc.

Partner

Founded on a commitment to improve the lives and living conditions of working families, Prudential uses its business expertise to address critical issues that prevent individuals and communities from creating and protecting financial wellness and achieving social mobility. Prudential’s Office of Corporate Social Responsibility (CSR) drives this work and focuses on the following four areas it believes are essential elements of enduring social change: Meeting Basic Needs, Connecting People to Quality Jobs, Building Assets and Transforming Communities. In 2015, Prudential invested $183 million in impact investments, $37 million in grants, $15 million in corporate contributions, $6 million in matching gifts, and thousands of volunteer hours to organizations supporting the revitalization of disadvantaged communities.

Giving Is Good Award

RedBrick Health

Partner

Inspired by its purpose to help people be healthy, RedBrick Health partners with local organizations who share the same passion. In 2016, RedBrick’s philanthropic efforts included working with the Minneapolis Recreation Development to make 2,000+ sandwiches for underserved members of the community, providing dozens of families with necessities and gifts during the holidays and raising funds for the American Lung Association’s Fight for Air Climb. RedBrick’s support of charitable work has spurred its people to engage with the community beyond their corporate involvement. Employees have built teams who create and raffle gift baskets to support Boulder Options, a youth development program, and many volunteer regularly at a local food banks, blood drives and more.

Giving Is Good Award

SAP

Partner

At SAP, “equipping the world‘s youth with skills they need to tackle society‘s problems and thrive in the digital economy,” is at the heart of corporate social responsibility. In 2015, SAP impacted over 1.5 million lives through STEM, Entrepreneurship and Workforce Development programs; for example, over 88,000 youth learned coding during Africa Code Week. In addition, SAP supports community involvement by sponsoring an annual month of service, during which employees are encouraged to volunteer with local programs. In 2015, nearly 19,000 employees participated, contributing over 127,000 volunteer hours. Finally, its corporate matching program matches donations up to $1,000 per employee annually.

Giving Is Good Award

Ultimate Software

Partner

Helping those in need is a cornerstone of Ultimate Software’s “People First” culture, which is reflected in its policy to give “UltiPeeps” two paid days to volunteer. With total annual spending on charitable giving of about $5.4 million, Ultimate's teams support a variety of causes, including Habitat for Humanity, Operation Beat the Heat and Operation Keep Warm, which provide clothing to the homeless. However, what often means the most is Ultimate’s support of charities championed by its employees, for example the American Cancer Society’s Relay for Life of Weston. “When I became the Event Chair, Ultimate became the Signature Sponsor. That shows so much respect for me,” said one employee who is also a cancer survivor.

Your Vote Counts

Choose your favorite employer and carrier nominee for each award category below. Voting ends February 7, 2016.
We appreciate your participation!

Outstanding Communication Award

Design Innovation Award

Benefitfocus Community Leadership Award

Technology Excellence Award

Giving Is Good Award