One Place 365 and One Place Local will create a collaborative network of benefits administration and technology professionals.
Charleston, S.C. – June 8, 2015 – Benefitfocus, Inc. (NASDAQ: BNFT), a leading provider of cloud-based benefits software solutions, today announced the launch of its new online customer engagement portal - BENEFITFOCUS® One Place 365. The new resource went live with the company’s summer software release and establishes an online environment that streamlines two-way communication, enhances transparency and fosters community-driven solutions.
One Place 365 is part of a comprehensive engagement initiative aimed at energizing Benefitfocus’ expansive network of benefits management and software solution professionals to provide a powerful community of knowledge and experience.
The customer communication resource provides Benefitfocus customers with a secure, streamlined channel to align and manage account information, share documents, connect with support teams, and access new software updates and videos. It has an interactive dashboard that simplifies project tracking and reporting with at-a-glance visibility into active projects, cases, weekly tasks and the ability to manage details such as project status, milestones and support team members. Built on the Salesforce.com platform, One Place 365 works across multiple devices to maximize convenience.
“One Place 365 provides our customer community with a convenient communication channel that is available 24x7. It’s one more way for us to put customers at the heart of everything we do,” said Benefitfocus President and COO Ray August. “The portal allows us to rapidly receive and respond to customer feedback and create smart solutions to the pressing challenges faced by benefits administrators, carriers, brokers and individuals.”
Complementing the new online portal, the company also launched One Place Local – a series of customer events held around the country. The events will establish regional peer-to-peer networks and provide benefits managers with a valuable source of best practices, software training, and discussion on industry challenges and technology. The first One Place Local event takes place June 19 in Seattle.
One Place 365 and One Place Local build upon Benefitfocus’ One Place national customer conference. Now in its sixth year, One Place. 2016. will be held March 8 – 10, 2016 in Orlando, Florida.
Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served more than 25 million consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs. For more information, visit https://www.benefitfocus.com.
Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: the need to innovate and provide useful products and services; changes in government regulations; the immature and volatile nature of the market for our products and services and other factors that could impact our anticipated growth; management of growth; fluctuations in our financial results; general economic risks; reliance on key personnel; our ability to compete effectively; our ability to maintain our culture and recruit and retain qualified personnel; privacy, security and other risks associated with our business; and the other risk factors set forth from time to time in our SEC filings, copies of which are available free of charge within the Investor Relations section of the Benefitfocus website at http://investor.benefitfocus.com/sec.cfm or upon request from our investor relations department. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law.