Benefitfocus Autumn 2016 Software Release Drives Mobility and Paves the Way to Accelerate Consumer-Directed Health Care

First enterprise benefits management platform to enable native, end-to-end mobile enrollment experience; new billing features expand platform capabilities and reduce administration

Charleston, S.C. – Sept. 15, 2016 – Benefitfocus, Inc. (NASDAQ: BNFT), a leading provider of cloud-based benefits management software, today announced major platform upgrades as part of its Autumn 2016 Software Release. Available immediately, the release provides human resource leaders with tools they need to engage their workforce during the upcoming open enrollment period.

“We’re pleased that the Autumn Release, with its more than 900 new enhancements, will empower consumers, their employers and the insurance carriers that support them with a rich set of new features designed for today’s mobile workforce,” said Benefitfocus President and COO Ray August. “The Autumn Release represents a significant advancement and is the result of our company’s ongoing focus on delivering a rich, mobile optimized, benefits experience.”

A platform designed for today’s mobile workforce

A study completed by Pew Research found that 62 percent of smartphone users have used their device to research a medical condition. As health care consumerism and employee engagement continue to rise in importance, the Autumn Release provides Benefitfocus customers with the tools they need to engage an increasingly mobile workforce. Building on an extensive mobile solution that already includes secure fingerprint authentication and mobile access to benefits information, consumers on the BENEFITFOCUS® Platform now have the ability to complete open enrollment on the mobile device of their choice, either through the BENEFITFOCUS® App or directly through the mobile optimized BENEFITFOCUS® Marketplace.

Additional capabilities to support open enrollment success

In addition to mobile optimized, open enrollment support, the company announced several major advances to its technology platform that further reduce benefits management complexity and increase benefits administration capacity including:

  • Simplified invoice reconciliation and increased payment accuracy – The company announced the availability of BENEFITFOCUS® Billing and Payment. This new solution includes Consolidated Billing and Payment, which allows benefit leaders to generate and pay a single invoice from plan enrollment data captured in the Benefitfocus Marketplace. The new feature streamlines the monthly billing and reconciliation process, increases payment accuracy and saves valuable time for benefits leaders.
  • Engage employees with the right message during open enrollment – During open enrollment it is increasingly important to engage employees with the right message at the right time. With the Autumn Release benefit leaders will have access to new reporting and messaging capabilities available through the Event Driven Messaging Center in the Benefitfocus Marketplace.
  • Additional tools to manage content across the Benefitfocus Platform –Building on an ongoing commitment to personalization, Benefitfocus customers now have access to additional content management capabilities within the open enrollment workflow. In a few simple steps, benefits leaders can now adjust content; for example, switching from the term “employee” to “associate” to tailor the experience further.

The company also announced that the One Place 365 Idea Community—a feature that headlined last quarter’s Summer 2016 Software Release—resulted in several new features available immediately to all customers. A community-driven innovation platform, the Idea Community allows Benefitfocus customers to submit and vote for new product features. With the Autumn Release a number of new features submitted by Benefitfocus customers are now available to further streamline open enrollment for benefits leaders.

To learn more about the Autumn Release, prospective Benefitfocus clients can schedule a personalized walk through of the platform. Current Benefitfocus clients can access an overview of the Autumn Software Release and learn more about the platform’s capabilities by visiting Benefitfocus’ customer portal, One Place 365.

About Benefitfocus

Benefitfocus (NASDAQ: BNFT) provides a leading cloud-based benefits management platform that simplifies how organizations and individuals shop for, enroll in, manage and exchange benefits.  Every day leading employers, insurance companies and the consumers they serve rely on our platform to manage, scale and exchange benefits data seamlessly.  In an increasingly complex benefits landscape, we bring order to chaos so our clients and their employees have access to better information, make better decisions and lead better lives. Learn more at www.benefitfocus.com, LinkedIn and Twitter.

Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: the need to innovate and provide useful products and services; changes in government regulations; the immature and volatile nature of the market for our products and services and other factors that could impact our anticipated growth; management of growth; fluctuations in our financial results; general economic risks; reliance on key personnel; our ability to compete effectively; our ability to maintain our culture and recruit and retain qualified personnel; privacy, security and other risks associated with our business; and the other risk factors set forth from time to time in our SEC filings, copies of which are available free of charge within the Investor Relations section of the Benefitfocus website at http://investor.benefitfocus.com/sec.cfm or upon request from our investor relations department. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

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