Whatever the question, whenever it arises, our dedicated Customer Success Associates will be here waiting.
Without the proper execution, even the best-laid plans fall flat, so we created a seamless implementation methodology to ensure your success.
We're committed to exceeding employee and member expectations, to help you stand out from the competition.
We've spent years perfecting our four-part implementation methodology so you can start taking full advantage of your technology investment as soon as possible.
Experience the peace of mind that comes from working with people solely focused on understanding, anticipating and meeting your unique needs - all year long.
Get the most out of our platform's functionality with structured online and on-site classroom training from BENEFITFOCUS® University.
Enjoy peer networking and professional development opportunities through local user events, as well as our annual One Place conference.
Access efficiency and transparency through our customer engagement portal, One Place 365, which provides a central hub to track projects, share documents, and communicate with the Benefitfocus team and other customers.
Help shape the future of benefits management through the One Place 365 Idea Community, where you can submit, share and vote on potential enhancements to our products and services.