How to Choose an ICHRA Administrator: The Ultimate Buyer’s Guide for Health Plans

The use of ICHRAs have surged over 1,000%1 as employers seek cost predictability and flexibility. Get the framework you need to choose the right ICHRA administration partner and scale with confidence. This comprehensive buyer's guide helps health plans navigate the ICHRA landscape with confidence. Inside you will discover:

  • Proven frameworks for evaluating potential ICHRA vendors and ICHRA providers.
  • Essential technology capabilities to look for in ICHRA plan administrators that drive operational efficiency.
  • Strategic criteria that separate leading ICHRA solutions from basic offerings.

 

Benefitfocus provides the software for ICHRA administration; administration is provided through a Third-Party Administrator. Currently requires separate contracts.

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Download our comprehensive 2026 ICHRA Administrator Buyers Guide to find a solution to manage ICHRA plans.

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Why Benefitfocus

Trusted by 30+ health plans for 25 years

Our comprehensive ICHRA Administration solution is carrier-friendly and broker-driven. We make ICHRA administration a turnkey process delivering: 

End-to-End Platform & Automation

Technology platform to quote, enroll, and bill with integrated HRA administration, ICHRA consulting, and education resources. Support new offerings without added resources through automated enrollment into your membership system and HRA funding/premium payments.

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Broker Protection & Growth

Brokers retain agent of record with portfolio management tools, while easily transitioning group employees into the ICHRA model through a single platform with broker-curated plan offerings for all benefits.

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Group-Like Experience at Scale

Employee and broker shopping and enrollment in a familiar group-like benefits experience that maintains service expectations across the full member lifecycle.

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Ready to Learn More?

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1Becker’s Payer Issues, “ICHRA Growth Up 1,000% Since 2020: 8 Notes” (June 17, 2025).

Benefitfocus is a Voya Financial (“Voya”) business. 

The information provided does not, and is not intended to, constitute legal advice; instead, all information and content herein is provided for general informational purposes only and may not constitute the most up-to-date legal or other information. Benefitfocus does not act in a fiduciary capacity in providing products or services; any such fiduciary capacity is explicitly disclaimed. 

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