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Benefitfocus Open Enrollment Success

To delight our customers and their employees, we’ve been working hard to execute on a service strategy that focuses on people, processes and technology. The entire Benefitfocus team is thrilled to share these highlights from our customers’ fall 2023 annual open enrollment season.

This infographic shares:

  • Customer feedback
  • Implementation success stats 
  • Contact Center and customer satisfaction stats
  • And more!