Open enrollment data is typically reviewed as a record of what happened, but it actually holds early signals of what may be coming. Completion rates, email engagement and plan participation figures can reveal challenges like employee confusion and plan design friction. These have the potential to quietly compound over the next twelve months if no action is taken to help. By the time next year's open enrollment planning cycle begins, the window to act has likely closed.
We'll walk through the 10 KPIs that may matter most for open enrollment and share an if/then action checklist so you know what to do next, whether your numbers are strong, slipping or somewhere in between. This eBook is intended to help answer the following questions:
- Which KPIs help define a successful open enrollment?
- How can you read your dashboard as a leading indicator, not a rearview mirror?
- What do coverage tier shifts and HDHP participation reveal about your employees?
- How do you track year-over-year drift before it becomes a crisis?
What should you do next when a metric is strong, slipping or somewhere in the middle?
Turning Open Enrollment Data into an Action Plan
