Please note that the website of “www.benefitfocus.com” is intended as a website involving the description and provision of business services and is directed to individuals, and those individuals acting on behalf of the companies for which they work.
If you do not agree with our policies and practices, do not use the Sites.
“Personal information” is data that can be used to uniquely identify or contact a single person. We collect this information for registered users of the Sites and for visitors who use the Sites. We will obtain data through lawful and transparent means and in accordance with applicable law (such as with explicit consent of the data subject where required).
Benefitfocus and its service providers may automatically receive and record information on our server logs from your browser using assorted technologies that automatically or passively collect information about how the Sites are accessed and used. We refer to this information as “traffic data.” Traffic data may include IP address, “cookie” information and the page(s) you request, browser type, device type used to access the Sites (i.e., computer or mobile device), unique number assigned to identify such device, operating system, click path taken through the Sites, your use of features on the Sites, and other usage information. Cookies are small files that we may send to and store on your computer so that we may recognize it as a unique machine the next time you visit one of our websites. To learn how you may be able to reduce the number of cookies you receive from us, or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions related to your browser. If you do disable or opt out of receiving cookies, please be aware that some features and services on the Sites may not work as intended and you may not have access to all of the services and features we may offer.
Also, we will collect personal information with you complete one of our online webforms available on the Sites. When you fill out a webform, we may for your first and last name, email address, phone number, company name, country, state, reason for your inquiry and any other information you choose to provide us in the comments section.
We and our service providers may use your information, including personal information, for a variety of business purposes, including to communicate with you; to customize the content you may see as part of the Sites; to fulfill your request for certain products and services; to contact you in the future about your products and services or additional products and services; to administer the Sites and manage, protect and improve the Sites. We require our service providers to contractually agree to protect your personal information. Unless you specify that you prefer not to hear from us, we may also use the email and mailing addresses you provide at registration to advise you in the future of items which may be of interest to you. As we mentioned above, we also use the traffic data we collect to manage, improve and customize the Sites. We also track transaction data on the Sites which may help us optimize the online experience of our users and may help us understand the size of our audience and their traffic patterns and needs from the Sites.
The information you provide when you register with the Sites may be used to facilitate and monitor your activities on the Sites and to allow us to send you administrative and other information related to the Sites.
Benefitfocus will send certain personal information about you to your employer and benefits brokers, providers and insurers when we need to share your information for us to provide the services you have requested, or we need to send the information to service providers who work on behalf of Benefitfocus to provide a product or service to you. Unless we tell you differently, these service providers do not have any right to use the personal information we provide to them beyond what is necessary to assist us. We require service providers with whom the data is shared to comply with our policies and instructions regarding your personal information.
You may contact us via the contact information below to update your information.
We work to protect your personal information from loss, misuse or unauthorized alteration by using commercially reasonable security safeguards, coupled with security procedures and practices. We maintain physical, electronic and procedural safeguards that comply with applicable laws. We use both internal and external resources to review our security procedures. Your sensitive information is encrypted when it is transmitted to us. Our employees are trained and required to safeguard your information. Although Benefitfocus employs efforts to maintain security, we cannot guarantee that your information will not be intercepted by third parties’ illegal efforts. It is your responsibility to maintain the privacy of your username and password. Unauthorized use of your registered account with us will enable access to your personal information. Please keep your username and password in a safe and secure place.
Children Under the Age of 13
The Sites are not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to the Services and we do not knowingly collect personal information directly from children under 13. If you believe we might have collected personal information from a child under 13 without verification of parental consent, please contact us at the email address below.
Your California Privacy Rights; Shine the Light Disclosure
If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. Please direct your inquiries via the contact information below.
Notice to Individuals Outside the United States