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Benefitfocus Health Plan Place

Navigating health care change

Health, life and ancillary benefit providers play an important role in connecting consumers to the benefits that improve their lives – and that has never been more important. As the world continues to respond to the COVID-19 pandemic, we invite you to an exclusive digital event for leaders from the nation's top health plans and insurance providers.

Join us to explore the innovations you need to navigate the changing health care landscape.

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Navigating health care change

What to expect from Health Plan Place


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Thought provoking general sessions from industry experts
Thought provoking general sessions from industry experts
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Breakouts that dive deep on trends impacting your business
Breakouts that dive deep on trends impacting your business
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Small-group networking to foster meaningful connections
Discussion on strategies for growth and member retention during these unprecedented times
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What to expect from Health Plan Place

Speakers

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Steve Swad

President and CEO
Benefitfocus
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Bill Pieroni

President and CEO
Acord
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Tricia Hemsky

Employee Benefits Practice Leader, Executive Vice President
Hub International, Colorado
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Annmarie Fini

Executive Vice President
Customer Success Organization
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Gina Laird

Senior Vice President, Benefit Operations Division
Blue Cross and Blue Shield of Louisiana
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Dave Busch

Industry Consultant and Former Health Plan Executive
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Suzi Pigg

Director, Health Plan Sales
Benefitfocus
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Tyler Crompton

Senior Director, Solution Engineering
Benefitfocus
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Sandi Stein

Senior Vice President, Global Benefits
Brown Brothers Harriman and Co
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Dr. Jules Benson

Chief Veterinary Officer
Nationwide
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Heidi Sirota

Chief Pet Officer
Nationwide
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Jerry Turjanica

Vice President, National Sales
The LegalEASE Group
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Kimberly Mashburn

Absence Management Practice Lead
The Hartford
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Dr. Adam Seidner

Chief Medical Officer
The Hartford
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Adele Spallone

Vice President of Clinical Operations
The Hartford
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Danielle Engelking

Director, Platform Partner Architecture
Allstate Identity Protection
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Holly McCulloh

Vice President, National Accounts
Allstate Identity Protection

Agenda

Health Plan Place is an interactive digital experience. Here’s what’s scheduled for Health Plan Place 2020. Additional details to come. All sessions are in Eastern Daylight Time (ET).

Download the Full Agenda here

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1:00pm - 1:30pm
Opening Address | Creating Resilience in a Rapidly Changing World

Steve Swad, President and CEO, Benefitfocus
Annmarie Fini, Executive Vice President, Customer Success, Benefitfocus 
Suzi Pigg, Director, Health Plan Sales, Benefitfocus 
Tyler Crompton, Senior Director, Solution Engineering, Benefitfocus 

All eyes are on the health care industry as it responds to the COVID-19 pandemic. More than ever, health plans are challenged with the overwhelming task to drive growth, increase efficiency and adapt quickly to changing customer needs. Join this session to hear how we are helping health plans break down complexity, drive efficiency and lead from a position of strength, both now and in the future. 

  • Enabling operational efficiency with a single quote-to-pay platform across all lines of business
  • Driving growth through new partnership opportunities and distribution channels
  • Providing a robust set of APIs that allow you to easily and efficiently connect with Benefitfocus and across the benefits ecosystem
  • You’ll walk away from this session with an understanding of how Benefitfocus’ total solution can help you meet your business objectives in 2021 and beyond and ready to make connections with your peers and potential partners during the remainder of Health Plan Place 2020!
1:30pm - 1:35pm
Break
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1:35pm - 2:30pm
Panel Discussion | Driving Growth and Retention through Uncertainty

Dave Busch, Industry Consultant and Former Health Plan Executive 
Tricia Hemsky, Employee Benefits Practice Leader Executive Vice President, HUB International Colorado 
Gina Laird, Senior Vice President, Benefit Operations Division, Blue Cross and Blue Shield of Louisiana 
Sandi Stein, Senior Vice President, Global Benefits, Brown Brothers Harriman and Co 

Employers, brokers and health plans face unprecedented challenges amid the uncertainty of the pandemic, the resulting global recession and an upcoming election. In this session, panelists from across the benefits ecosystem share their perspectives on the short and long-term implications of the changing landscape, including

  • Actions they are taking to promote near-term stability and long-term competitive advantage
  • Perspectives on how the upcoming election results could cause business and health care change
  • The ways in which the crisis is propelling new ideas and transformational change
  • Next steps to prepare for the future
2:30pm - 2:35pm
Break
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2:35pm - 3:05pm
General Session | Efficiency Meets Engagement: Key Considerations for Health Insurer Competitiveness

Bill Pieroni, President and CEO, ACORD

Traditionally, insurance companies have had to make trade-offs between competing on price and competing on customer experience. But as both health care spending and consumer expectations continue to grow, such compromises are not a long-term path to success. In this session, ACORD will share key findings from its recent first-of-a-kind U.S. market analysis on the role that technology platforms play in enabling health insurers to meet the demands of consumers while also driving operational efficiencies.

The presentation will focus on identifying implications, opportunities and imperatives for carriers as they consider how they will evolve their approach to:

  • Attract and engage consumers on a digital shopping journey 
  • Differentiate and diversify their product offerings 
  • Maintain growth and profitability in an ever-changing world 
3:05pm - 3:10pm
Break
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3:10pm - 3:40pm
Protecting Your Members’ Digital Lives – During the Pandemic and Beyond | Presented by Allstate Identity Protection

Danielle Engelking, Director, Platform Partner Architecture, Sales, Allstate Identity Protection 
Holly McCulloh, Vice President, National Accounts, Allstate Identity Protection 

The COVID-19 pandemic has transformed all of our lives. More than ever before, we’re relying on technology to work, shop and live. We use digital apps to deliver groceries and meals; kids join school virtually; patients schedule telemedicine visits – and these are just some of the changes in our ‘new normal.’ But are your members protected from the risks of expanding digital footprints? Join this session to learn how Allstate Identity Protection can help you, your customers and your members protect what they care about most!

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3:10pm - 3:40pm
Health Insurance Alone is Not Enough to Protect Employees | Presented by LegalEASE

Jerry Turjanica, Vice President, National Sales, The LegalEASE Group 

Financial wellness programs and health insurance are a hot topic for HR and Benefits managers right now. Companies are scrambling to add tools, resources, coaching, and programs to help employees understand financial wellness and strategies to achieve financial security. But, what if, there could be a an integral component missing for employees to achieve financial security? We will discuss what is causing employee financial issues and what is landing them deep in debt with almost no hope of climbing out of the hole. We have a solution that doesn’t cost the employer anything and provides employee protection by having coverage for unexpected life events.

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3:10pm - 3:40pm
A Pat a Day Keeps the Doctor Away | Presented by Nationwide

Dr. Jules Benson, BVSc, MRCVS, Chief Veterinary Officer, Nationwide 
Heidi Sirota, Chief Pet Officer, Nationwide 

Pet insurance has obvious benefits for a pet’s health – and for its owner’s finances, but did you know that pet ownership also has positive impacts on your members’ health? In fact, 74% of doctors would prescribe a pet to improve overall health. Join this session to learn more about how you can leverage pet insurance to reduce medical claims, while increasing total wellbeing, and loyalty, with your members. 

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3:10pm - 3:40pm
Coping with COVID-19: Helping Members Manage Stress and Anxiety | Presented by The Hartford

Kimberly Mashburn, Absence Management Practice Lead, The Hartford
Dr. Adam Seidner, Chief Medical Officer, The Hartford
Adele Spallone, Vice President of Clinical Operations, The Hartford

Striking an optimal balance of work and home was always a challenging juggling act for family caregivers. But the COVID-19 pandemic didn’t so much blur those boundaries as it did obliterate them. Almost overnight, households were turned into worksites and classrooms and parents into geography and math teachers. These new roles added new stress and anxiety amplified by uncertainty and isolation. This session shares effective coping strategies for caregivers, highlighting the importance of healthy routines, emotional well-being and how best to support children, who, like the adults around them, have also lost their sense of normalcy.

“I find it rare to have a conference that truly engages you and keeps you interested as well as involved. This with the best conference I have attended in the last seven to ten years.”
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Chief Information Officer
BlueCross and BlueShield
“I think the most valuable part is the opportunity to network with fellow plans and also hear from Benefitfocus as well as some of the customers they’ve partnered with such as TPAs, brokers and the like.”
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VP of Administration and Member Services
Blue Cross Blue Shield of Hawaii (HMSA)
“It [gave] us an opportunity to talk with… other carriers to hear how they’re using the platform or some of the nuances that they see… and then we each can incorporate that back into our place. It’s not just about the platform with Benefitfocus - it’s really about the industry.”
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BlueChoice HealthPlan logo
President and Chief Operating Officer
BlueChoice HealthPlan of South Carolina

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