Compliance

Employee Benefits Compliance Software and Services

Simplify ACA reporting, COBRA administration, QMSCO administration and other benefits compliance workflows with technology, automation, reporting and experienced support from Benefitfocus.

Benefits compliance, simplified.
 

Solving the Problem

Compliance is complex. Managing it shouldn’t be.

Benefits compliance depends on accurate data, timely communications, consistent reporting, and careful follow-through. Benefitfocus helps employers reduce manual work, improve visibility, and manage key compliance responsibilities with  confidence.  Our solutions are intended to help you:

  • Reduce Administrative Burden

    Automate time-sensitive workflows, communications, reporting, and follow-up.

  • Improve Data Confidence

    Bring benefits data together to support more accurate compliance processes.

  • Get Support When It Matters

    Rely on experienced teams for regulatory filing, fulfillment, participant support, and issue resolution.

Solutions

Compliance solutions for complex benefits needs

ACA Compliance

Simplify ACA reporting with software and service support for data review, eligibility and affordability calculations, Internal Revenue Service (IRS) filing, state mandate reporting, and penalty response.

COBRA Administration

Help reduce the challenges of COBRA administration with support for qualifying events, required notices, online enrollment, payment collection, participant support, and reporting.

QMCSO Administration

Get support for Qualified Medical Child Support Order (QMCSO) administration, including validation, agency communication, enrollment, and ongoing administration.

 

How It Works

The 5 steps to simplifying your compliance.

 

  • Step 1: Connect the right data

    Unify benefits eligibility, payroll and participant data.

  • Step 2: Automate key tasks

    Streamline required notices, calculations, reporting, billing and follow-up.

  • Step 3: Review and resolve issues

    Spot gaps earlier and resolve issues with service team support.

  • Step 4: Manage filing, fulfillment, and administration

    Support required filings, communications, payments and ongoing administration.

  • Step 5: Track activity and outcomes

    Monitor progress with dashboards, reporting, and workflow visibility.

A Closer Look

What’s included in Benefitfocus compliance solutions

Built to support enrollment, communications, data exchange, and year-round administration.

  • ACA Compliance

    Data aggregation, eligibility and affordability calculations, monthly review, dashboards, IRS filing, state mandate reporting, penalty response support.

  • COBRA Administration

    Qualifying event workflows, required communications, online enrollment, billing, payment collection, reconciliation, participant support, termination workflows, on-demand reporting.

  • QMCSO Administration

    Order review, validation, agency communication, custodial parent communication, enrollment support, ongoing administration.

By the Numbers

97.8% average reduction in ACA reporting penalties for customers Benefitfocus helped with penalty response.1

1Based on penalties assessed during tax years 2015 through 2023. Out of $45,759,028 in penalties assessed from 2015 - 2023, our clients only paid $1,020,024.
faqs

Benefit Compliance FAQs

What is benefits compliance software?

Benefits compliance software helps employers manage complex requirements tied to employee benefits, including eligibility, reporting, notices, filings, and ongoing administration. The right solution can reduce manual work, improve data accuracy, and help teams stay on top of time-sensitive compliance tasks.

How does Benefitfocus help with employee benefits compliance?

Benefitfocus combines software, automation, reporting, and experienced service teams to help employers manage benefits compliance workflows. That includes support for ACA reporting, COBRA administration, QMCSO administration, data review, required communications, filing, fulfillment, and issue resolution.

What is ACA compliance reporting, and is it still required?

ACA compliance reporting is the process used to track, report, and file required health coverage information with the Internal Revenue Service (IRS). Compliance and reporting are still required for Applicable Large Employers (ALEs), or employers of at least 50 full-time (and full-time equivalent) employees. Employers must report whether eligible full-time employees were offered coverage that meets Affordable Care Act Shared Responsibility provisions, including minimum essential coverage (MEC) and affordability standards. Staying compliant is necessary to avoid costly penalties and maintain accurate records.  Several states including California, Massachusetts, New Jersey, Rhode Island, Vermont, and the District of Columbia also have individual ACA mandates that require additional state-level reporting.

How does ACA compliance software work?

ACA compliance software helps aggregate benefits, payroll, eligibility, and enrollment data so employers can review coverage information, calculate eligibility and affordability, generate required forms, and support IRS filing. Benefitfocus pairs ACA software with service team support, including monthly data review, issue identification, fulfillment, filing, and penalty response assistance.

What is COBRA administration?

The Consolidated Omnibus Budget Reconciliation Act (COBRA) is a federal law that gives employees and their dependents the right to continue employer-sponsored health benefits for a limited time after certain qualifying events—such as job loss, reduction in work hours, divorce or death. COBRA administration is the process of managing this continuation of coverage and includes eligibility tracking, required notices, participant enrollment, billing, payment processing, and coverage termination.

Can COBRA administration be outsourced?

Yes. Employers can manage COBRA internally, but some choose to outsource because the process involves strict timelines, required communications, billing, enrollment, and ongoing participant support. Benefitfocus offers COBRA administration software and services intended to help reduce administrative burden, streamline participant workflows, and support compliance.

What is QMCSO administration?

QMCSO administration is the process of managing Qualified Medical Child Support Orders, which may require an employer-sponsored health plan to provide coverage for an eligible child. Administration can include order review, validation, communication with agencies or custodial parents, enrollment support, and ongoing administration.

Can Benefitfocus support ACA and COBRA together?

Yes. Benefitfocus supports both ACA compliance and COBRA administration. Your COBRA data can be integrated with ACA reporting so it remains accessible, which ensures all coverage months and qualifying events are accurately captured. This can be especially helpful for self-insured employers that need to report COBRA coverage for participants, spouses, and dependents as part of ACA reporting.

Let’s Get Started

Simplify benefits compliance with Benefitfocus

See how Benefitfocus can help your team manage ACA reporting, COBRA administration, QMCSO administration, and other compliance workflows with confidence.

Get a personalized walkthrough of the solutions.

The information provided does not, and is not intended to, constitute legal advice; instead, all information and content herein is provided for general informational purposes only and may not constitute the most up-to-date legal or other information. Benefitfocus does not act in a fiduciary capacity in providing products or services; any such fiduciary capacity is explicitly disclaimed.

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