The benefits package an organization offers employees is an important component of employee retention and talent attraction. But providing a stellar array of benefits doesn’t necessarily ensure a stellar benefits experience for your employees. Outsourcing some of your benefits administration functions to a dedicated team of experts is a smart way to expand the capabilities of your benefits budget, without overextending your in-house team or adding new positions.
To get the most out of a relationship like this, benefits leaders must prioritize service excellence when considering and comparing benefits administration vendors. After all, the quality of the benefits coverage and experience you’re able to provide for your employees is only as good as your partners.
Download this guide to help you:
- Understand what “service excellence” means to HR teams and employees today.
- Know where to look for service excellence (hint: everywhere!).
- Assess the right service and support model for your organization.
And more!
Expecting Service Excellence from Your Benefits Administration Partner.pdf