Annmarie Fini is the executive vice president of customer success organizations for Benefitfocus. In this role she is responsible for the end-to-end customer experience across implementation, customer management, BENEFITFOCUS® Benefits Service Center and account general management. Fini joined Benefitfocus in December 2000 and has held several leadership positions since that time, including senior vice president of platform strategy, senior vice president of product strategy and senior vice president of employer group, the latter of which saw her instrumental in establishing Benefitfocus’ employer business. With more than 25 years of experience in the health care and software industries, Fini is an expert in benefits, human resources and payroll, giving her a unique understanding of customer needs. She holds a Bachelor of Arts in public policy from Trinity College in Hartford, Connecticut.