One (1) dedicated toll-free number for the purposes of receiving inbound calls from Authorized Users and to include live personalized service from 8:00 a.m. to 10:00 p.m. EST, Monday through Friday and 8:00 am to 3:00 pm EST on Saturday during Client’s Annual Enrollment (not to exceed two (2) consecutive calendar months) and subject to Daylight Savings Time rules (excluding Benefitfocus holidays)
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