Why Choose Benefitfocus for End-to-End Benefits Administration
When you choose Benefitfocus, a Voya Financial company, your organization is taking a meaningful step towards transforming the benefits experience for HR and employees. We can aggregate your benefits data from multiple sources to streamline the employee benefits experience and provide unique insights intended to help you control costs and improve engagement.
If your organization is looking to create an optimal employee benefits experience, consider working with Benefitfocus to help support your goals.
What Can Benefitfocus Do for Your Organization?
Benefitfocus is committed to a single mission – radically simplify benefits for everyone. Our team has over 20 years of benefits experience that enables us to effectively help manage your complex benefits administration challenges. When you choose Benefitfocus, your organization will be supported by a team that:
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Provides high-touch service to help reduce administrative burden and optimize benefits spend. Our clients are supported every step of the way with end-to-end service, from managing vendors to analyzing benefits data.
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Helps find cost savings opportunities for our clients across numerous industries. Our people, technology and data insights help identify wasteful spending caused by such things as ineligible dependents, poor enrollment decisions, underused benefits and more.
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Helps improve employee engagement by providing a personalized benefits hub. We make it easy to optimize health choices through tools such as personalized Decision Support, year-round engagement services and Care Navigation- all in one place.
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Integrates systems and secures data with our platform that is built with a user-focused design and can integrate across HR, payroll and benefit carrier systems. We take a responsible approach when using emerging technology and strive to keep our clients’ data safe by meeting rigorous HITRUST standards.
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Leverages health care data to help transform your employee benefits strategy. We accomplish this by using meaningful insights gathered from our health care data analytics platform, Health Insights.
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Provides continuous updates by introducing enhancements throughout the year, intended to continually improve our personalized user experience.
2025 Open Enrollment Success
Benefitfocus follows a service strategy that aligns people, processes and technology. Our goal is to create a positive benefits experience for our clients and their employees. See highlights from our clients’ 2025 plan year annual enrollment, such as 97% first call resolution and 100% on-time annual enrollment starts.
Decision Support Insights
Employees who use Decision Support are guided through a workflow that is intended to help bring clarity to their health and financial benefits decisions. Our findings for plan year 2025 revealed key insights on employees who used Decision Support, such as 70% of those electing a medical plan choosing an HDHP.
Case Studies and Client Success
Browse through our case studies and discover how Benefitfocus solutions have delivered successful outcomes for clients in a variety of industries. Learn more about:
- How a manufacturing client decreased the benefits workload for 1/3 of its HR team members.
- Why a software client chose Benefitfocus over an HCM software provider.
- A health care client that increased enrollment in high-deductible health plans (HDHPs) by over 30% after integrating Decision Support.
2026 Trends Webinar
Join a roundtable of benefits professionals to learn more about the employee benefits trends and health care policy changes on the horizon. These professionals will discuss some of the biggest topics benefits administrators could face in 2026, such as:
- The impact of the Paperwork Burden Reduction Act on ACA compliance.
- How the anticipated increases in health beneft costs might impact plan design.
- The potential changes HR professionals might see from the One Big Beautiful Bill Act (H.R.1).
Choosing Benefitfocus
Benefitfocus acts as an extension of your team. Your organization will gain unique and proactive insights to help inform your strategies, along with hyper-personalized guidance to improve your employees’ health and financial decisions. With Benefitfocus, you can finally bridge the gap between benefits offered and benefits used.
Benefitfocus has chosen to perform an HITRUST CSF v11.4.0 i1 validated assessment utilizing a HITRUST Authorized External Assessor Organization. The assessment is not a substitute for a comprehensive risk management program but is a critical data point in risk analysis. 1-year certification implemented March, 2025. PCI DSS Certified: Based on completion of Attestation of the Compliance (AOC) for Report on Compliance (ROC) – Service Providers. Date of Report as noted in the ROC 2024-08-22) indicating compliance with all PCI DSS requirements except those noted as Not Tested.
Benefitfocus.com, Inc. and its affiliated companies (collectively, “Benefitfocus”) is making available to you the Personalized Decision Support tool offered by SAVVI Financial LLC (“SAVVI”). Benefitfocus is a Voya Financial (“Voya”) business. Voya has a financial ownership interest in SAVVI, including representation on SAVVI’s board of directors, and also maintains business relationships with SAVVI that create an incentive for Voya to promote SAVVI's products and services and for SAVVI to promote Voya's products and services. Please access and read SAVVI’s Firm Brochure, which is available at this link: https://www.savvifi.com/legal/form-adv. It contains general information about SAVVI’s business, including conflicts of interest.
Benefitfocus acts as an experienced extension of your team. Your organization will gain unique and proactive insights to inform your strategies, as well as hyper-personalized guidance to improve your employees’ health and financial decisions. With Benefitfocus, you can finally bridge the gap between benefits offered and benefits used.
The information provided does not, and is not intended to, constitute legal advice; instead, all information and content herein is provided for general informational purposes only and may not constitute the most up-to-date legal or other information. Benefitfocus does not act in a fiduciary capacity in providing products or services; any such fiduciary capacity is explicitly disclaimed.
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