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Replacing Complexity with a Flexible Process and Partnership at NC State Health Plan

North Carolina State Health Plan, the agency in charge of administering benefits for North Carolina’s nearly 500,000 government workers and its population of more than 200,000 retirees, found themselves suffocating under a sea of paper, hindering their ability to face a slew of challenges, including the need to meet regulatory changes and compete for top talent. 

How did the North Carolina State Health Plan overcome the rising tide to modernize their benefits program? Download the case study to find out.